Visual Sales Part-Time Ambassador - Stanford

Everlane•Palo Alto, CA
•Onsite

About The Position

At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge. The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

Requirements

  • Experience in retail, sales or the service industry
  • Passion for visual merchandising and experience
  • A passion for helping others and enjoys being apart of a team
  • The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
  • Have exceptional communication skills and are comfortable receiving feedback
  • Ambition to learn and grow from others
  • A fan of Everlane, our product, and our values
  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
  • Have a minimum of 16 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
  • Must regularly stand and move around all areas of the store and be accessible to customers

Responsibilities

  • Assist in the execution of visual directives and updates
  • Maintain visual standards, merchandising and replenishment
  • Leverage product knowledge to actively sell and style our products and offer fit advice
  • Introduce and educate our customer about our Brand’s mission, values, and ethos
  • Have a customer-first mindset when working with customers
  • Show up to shifts on time with a can-do attitude
  • Be flexible through shift to work in multiple zones while effectively communicating with your team
  • Process purchases, returns and exchanges
  • Keep your store clean and tidy and maintain store presentation
  • Process, organize, and prepare inventory
  • Restock sales floor throughout the day
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