Visual Sales Part-Time Ambassador, Los Angeles
About The Position
The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer-focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and are focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. You must be 16 years of age or older to apply for this role. As an Ambassador, you: Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others Your day to day: Support the setup and execution of visual updates Maintain visual standards across the floor — folding standards, signage and more Process, organize, and prepare inventory Restock sales floor throughout the day to maintain sizing standards Leverage product knowledge to actively sell and style our products and offer fit advice Introduce and educate our customer about our Brand’s mission, values, and ethos Give exceptional styling recommendations to gain customer confidence and build customer loyalty Have a keen sense of style, keep up with the latest trends and looks Have a customer-first mindset when working with customers Show up to shifts on time with a can-do attitude Style product displays with intention, staying aligned with our Brand guidelines Process purchases, returns and exchanges
Requirements
- Must be 16 years of age or older to apply for this role.
- Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
- Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance
- Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
- Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
- Experience in visual, retail, or sales industry
- A passion for helping others and enjoy being a part of a team
- The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
- Have exceptional communication skills and are comfortable receiving feedback
- Ambition to learn and grow from others
- A fan of Everlane, our product, and our values
- A passion for fashion
- A great sense of personal style
- An interest in a mission-driven brand
- Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
- Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
- Must regularly stand and move around all areas of the store and be accessible to customers
Responsibilities
- Support the setup and execution of visual updates
- Maintain visual standards across the floor — folding standards, signage and more
- Process, organize, and prepare inventory
- Restock sales floor throughout the day to maintain sizing standards
- Leverage product knowledge to actively sell and style our products and offer fit advice
- Introduce and educate our customer about our Brand’s mission, values, and ethos
- Give exceptional styling recommendations to gain customer confidence and build customer loyalty
- Have a keen sense of style, keep up with the latest trends and looks
- Have a customer-first mindset when working with customers
- Show up to shifts on time with a can-do attitude
- Style product displays with intention, staying aligned with our Brand guidelines
- Process purchases, returns and exchanges
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
