Visual Observer - Flight Test Operations Esparto

Zipline • South San Francisco, CA

2d • Onsite

About The Position

The Flight Test Operations team at Zipline is growing, and we’re looking for individuals with sound judgment, excellent interpersonal skills, and exceptionally high standards. Success requires a process-minded approach on every flight, safety-oriented attitude, flexibility, and enthusiasm for using cutting-edge technology to deliver goods and lifesaving medical supplies on 3 continents around the world (so far), 7 days a week.
You will monitor assigned airspace and conditions around UAS flights, communicate hazards clearly to the Remote Pilot in Command (RPIC), and speak up when a flight condition requires attention, a pause, or escalation. Your judgment directly supports safe, disciplined flight execution.

Requirements

• Sound judgment, close attention to detail, and a process-minded approach to every flight.
• Ability to follow flight procedures, retain situational awareness, and communicate observations accurately under operational conditions.
• Ability to work independently in isolated conditions for extended periods while remaining attentive and communicative.
• Availability for full-time shifts, including days, nights, and overnight shifts.
• Clear interpersonal communication and the confidence to raise safety concerns directly.

Nice To Haves

• Part 107 certification or prior drone, UAS, or aviation experience is preferred.

Responsibilities

• Attend pre-operational briefings and complete required crew activities before assigned flights.
• Monitor assigned airspace along flight routes before launch and throughout UAS testing, flight, and delivery phases.
• Identify non-cooperative aircraft, hazardous weather, local fire events, and other conditions that could affect flight safety. Initiate escalation and immediate mitigations per crew procedures and stop operations when required.
• Call out safety concerns, request a pause when conditions warrant, and escalate unresolved hazards through the flight crew.
• Maintain reliable observation, communication, and procedural discipline during assigned flight operations.
• Maintain operational readiness for day, night, and weekend shifts; participate in recurrent training, competency checks, and any required regulatory training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed