Visual Merchandising Specialist, Retail Stores

New Balance•The Grove, CA

1d•Onsite

About The Position

The Visual Merchandising Specialist optimizes the in-store consumer journey by precisely executing visual merchandising strategies, product presentation, styling, and in-store marketing within New Balance stores. This full-time role dedicates 20 hours per week (2-3 days) specifically to visual updates and needs, seamlessly integrating with general retail operations for the remainder of scheduled hours. Key responsibilities include collaborating on VM implementation, assisting with in-store training, and translating seasonal visual learnings to foster store-wide visual excellence.

Requirements

Strong visual merchandising skills, attention to detail, and organizational abilities.
2+ years of experience in visual merchandising, team leadership, and customer service within a retail environment.
Strong knowledge of product inventory, preferably in footwear and/or apparel.
Knowledgeable about current fashion and visual merchandising trends.
Detail-oriented and self-motivated to maintain high standards.
Collaborative, with the ability to analyze reports and take initiative in merchandising adjustments.
Strong customer service and verbal communication skills.
Ability to thrive in a team environment.
Familiarity with cash register functions and basic math skills.
Adaptable work schedule, including early mornings or late nights during peak times or special events. Including weekends and holidays.
Willingness to perform additional duties as needed to support the business.
Lift 4 lbs. frequently; up to 8 lbs. occasionally.
Kneel or squat frequently.
Push or pull 50 lbs. over 200 ft. occasionally.
Stand for extended periods.
Climb ladders and stairs as needed.

Responsibilities

Execute all VM directives, planograms, and brand standards in store.
Strategically adapt and implement seasonal visual elements and marketing moments according to guidelines.
Develop and execute VM strategies to optimize product sell-through and sell-down, adapting displays based on performance data.
Oversee all signage (pricing, promotional) for accuracy, currency, and strategic placement.
Lead and execute training for new and current associates on New Balance aesthetics and VM practices.
Share best practices and provide guidance on advanced visual merchandising techniques.
Deliver feedback and hands-on training related to brand standards and display techniques.
Act as the primary liaison between the store and the Visual Merchandising team for directives and strategies.
Proactively manage and submit monthly photos, product, and sales feedback to the Visual Merchandising team.
Actively participate in all store meetings, communicating VM standards and training the team.
Actively manage display product inventory, ensuring timely replenishment and streamlined processes for team maintenance during peak hours.
Maintain organized and accessible VM props, tools, and fixtures for efficient updates.