Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Thousand Oaks, CA

12d•Onsite

About The Position

In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer. This role involves acting as a brand representative, delivering exceptional customer experiences, and managing the visual direction of display and merchandising processes. The Visual Merchandising Manager also assesses store business using company reporting tools, drives effective shipment and omni processes, and takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business. Adherence to store’s safety standards, inventory accuracy, reduction of product loss, and all company policies and procedures is crucial to support the profitability of the store. Communication with the team, Store Manager, Assistant Manager, and District Manager is key to maintaining teamwork and achieving store objectives.

Requirements

3+ years store visual merchandising and leadership experience
Strong merchant skills and a history of delivering financial results
Experience with floor planning
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Nice To Haves

Passion for UO brand

Responsibilities

Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer.
Delivers exceptional customer experiences that are engaging and personalized, yet efficient.
Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment.
Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth.
Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display.
Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team.
Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline.
Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience.
Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns.
Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business.
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer.
Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision.
Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Manager and District Manager.