Reclectic Visual Merchandising Manager

Urban Outfitters•Gurnee, IL

5d•$24 - $24•Onsite

About The Position

The Visual Merchandising Manager directs store fixturing, product placement, and display while supporting daily operations to create an inspiring and dynamic experience for the customer. This role involves assessing business and product sell-through to identify store successes and opportunities, leading a team to make strategic, creative, business-impacting decisions, and overseeing visual direction with key partners. The manager will interpret Home Office direction to impact store structure, presentation, and productivity, drive store sales, and take a forward-thinking approach to execution and recovery of sell-through and markdowns. Adherence to safety standards, inventory accuracy, reduction of product loss, and company policies are also key responsibilities to support store profitability. The role also involves emulating global URBN values, acting as a local brand representative, creating balance between visuals and space utilization, and leading the team to elevate the store experience through operations, merchandising, and in-store marketing. Cultivating a welcoming and inclusive environment for customers and interpreting/escalating customer feedback are crucial. Leadership involves critical thinking, a solutions-based mindset, comfort in fluid situations, tactical problem-solving, promoting inclusivity, providing timely employee feedback, teaching merchandising standards, developing team product knowledge, and inspiring teams through empowerment, creativity, empathy, and tailored communication.

Requirements

3+ years store visual merchandising and leadership experience
Strong merchant skills and a history of delivering financial results
Experience with floor planning
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

Assesses business and product sell-through to identify store successes and opportunities; effectively leads an empowered team to make strategic, creative, business-impacting decisions
Oversees and collaborates with key partners to manage visual direction; prioritizes shipment and optimizes product flow to efficiently impact sell-through, sales, and customer experience
Interprets Home Office direction to impact store’s structure, presentation, and overall productivity to drive store sales.
Initiates conversation with Home Office leadership to continuously improve presentation and experience
Takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Emulates global URBN values while acting as a local representative of the Reclectic brand in their respective geography
Partners with the Leadership Team to create balance between engaging visuals and the productive use of space
Leads and supports the team to elevate every aspect of the store experience through efficient operations, merchandising, and in--store marketing to create a compelling atmosphere
Cultivates a welcoming and inclusive environment to support an exceptional and genuine customer experience
Interpret and escalate customer feedback and team insights to positively improve the Reclectic experience and operation
Exhibits critical thinking skills, maintains a solutions-based mindset, and is comfortable in fluid situations. Approaches business challenges tactically and collaborates with appropriate partners to resolve timely.
Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating for different perspectives
Provides timely and specific employee feedback to create a culture of action and accountability; teach standards of product flow, pricing, and merchandising; develops teams’ product knowledge to appeal to the local customer
Inspires teams through empowerment, creativity, empathy, and shared fate; tailors communication to the individual and leverages their strengths