Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Providence, RI

1d•$16•Onsite

About The Position

In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer. This role acts as a brand representative, partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer, and delivers exceptional customer experiences. The Visual Merchandising Manager takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment. They also support the recruiting, hiring, mentoring, and training of department and display candidates, and maintain responsibility for their own development and professional growth. Clear objectives and expectations are set by coaching team members on store processes, business analysis, merchandise placement and standards, and visual display. The role inspires team through shared fate, creativity, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. The Visual Merchandising Manager manages the visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline. They assess store business using company reporting tools to identify department and global opportunities, and take smart visual risks with measurable results to maximize sales and impact customer experience. Driving an effective shipment and omni process to prioritize getting product to the customer is key, along with taking a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns. An active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business is expected. Adherence to store’s safety standards, inventory accuracy, reduction of product loss, and upholding all company policy and procedures to support the profitability of the store is required. Facilitating the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer is essential. Regular check-ins with the Store Manager, Assistant Manager, and Display Artist maintain communication and teamwork on completing store objectives, encouraging and demonstrating adaptability to affect change and successfully execute a shared vision. Staying current and responding to interoffice communication while ensuring important Company information reaches all levels of the team, and providing global product and visual feedback to the Store Manager and District Manager are also key responsibilities.

Requirements

Passion for UO brand
3+ years store visual merchandising and leadership experience
Strong merchant skills and a history of delivering financial results
Experience with floor planning
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer
Delivers exceptional customer experiences that are engaging and personalized, yet efficient
Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment
Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth
Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display
Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team
Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline
Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience
Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns
Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer
Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision
Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Manager and District Manager