Visual Merchandising Leader - Full Time - Flagship - New York, NY

SwarovskiNew York, NY
$30 - $35Onsite

About The Position

As a Visual Merchandising Leader at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team. You will create visually compelling product presentations that drive cross-selling and reflect brand standards with strong attention to detail and design excellence. You will implement and maintain visual merchandising (VM) guidelines, ensuring consistent store zoning, stock rotation, and daily upkeep. You will collaborate with store leadership, merchandising, and PR teams to support sales growth, in-store events, and marketing initiatives. You will act as a VM subject matter expert, maintaining deep product knowledge and adapting guidelines to suit store-specific needs. You will coach and engage team members to uphold VM standards, fostering curiosity, professionalism, and a high-energy sales environment. You will monitor store conditions and inventory needs, ensuring lighting, props, and fixtures are maintained and reordered as necessary to uphold premium presentation standards. You will also be responsible for zoning optimization by analyzing sales reports and heat maps to make recommendations for product placement and maximize shelf productivity.

Requirements

  • 1-2 years’ experience working in a multi-cultural retail environment
  • Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
  • Leadership and coaching skills
  • Digital proficiency, learning agility and growth mindset
  • A winning personality to easily establish trustful relationships

Responsibilities

  • Create visually compelling product presentations that drive cross-selling and reflect brand standards with strong attention to detail and design excellence.
  • Implement and maintain visual merchandising (VM) guidelines, ensuring consistent store zoning, stock rotation, and daily upkeep.
  • Collaborate with store leadership, merchandising, and PR teams to support sales growth, in-store events, and marketing initiatives.
  • Act as a VM subject matter expert, maintaining deep product knowledge and adapting guidelines to suit store-specific needs.
  • Coach and engage team members to uphold VM standards, fostering curiosity, professionalism, and a high-energy sales environment.
  • Monitor store conditions and inventory needs, ensuring lighting, props, and fixtures are maintained and reordered as necessary to uphold premium presentation standards.
  • Zoning optimization: Analyze sales report and heat map to make recommendations for product placement and maximize shelf productivity.

Benefits

  • Recognition awards that celebrate your achievements
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave to support causes you care about
  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
  • Comprehensive product and personal training to help you grow
  • Opportunities for career development
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