Visual Merchandise Manager

Ashley Northeast • New York, NY

3d • $58,000 - $62,000 • Hybrid

About The Position

The Visual Merchandise Manager is responsible for executing corporate visual merchandising strategies, achieving business goals, and fostering an inclusive and collaborative work environment that drives results and delivers amazing guest experiences. The VMM may oversee multiple store locations and is accountable for visual presentation, operational excellence, employee engagement, and ensuring that every guest interaction is memorable.

Requirements

• Proficient in company software, including Word and Excel
• Must be able to lift, lower, push, or pull furniture over 100 lbs and stand for extended periods.
• BA or BS in retail management, visual merchandising, graphic design, interior design, marketing, or related field (or equivalent experience)
• Minimum 5 years of experience in retail visual merchandising or design (furniture retail preferred)
• 3-5 years of supervisory experience

Responsibilities

• Engage guests with enthusiasm, professionalism, and in-depth product knowledge
• Organize and conduct store meetings with effective communication and clear action steps
• Implement all corporate visual merchandising directives and strategies
• Lead assortment walkthroughs, analyze sales data, and follow up with actions to optimize store assortments
• Ensure proper signage and presentation of all displays, fixtures, and collections
• Maintain showroom and warehouse cleanliness and organization
• Coordinate facility maintenance, upgrades, and repairs to enhance the guest experience
• Maintain high peer-to-peer accountability and ensure compliance with all visual, operational, guest experience, finance, delivery, and payroll processes
• Improve processes and eliminate waste, leading and conducting biannual inventories with the Store Operations Team
• Maintain effective communication with corporate office, property management, and store teams
• Support the sales team by following store operating procedures
• Coach team members to deliver exceptional guest experiences and share product knowledge
• Collaborate with Regional and Marketing teams to maximize special events such as VIP nights and Grand Openings
• Ensure all team members follow standard operating procedures for guest experience
• Resolve pending guest situations quickly and effectively with collaborative communication
• Coordinate facility maintenance and repairs to maintain high store standards
• Onboard and train team members to align with company values and performance standards
• Deliver performance appraisals, identify strengths, and place team members in roles suited to their skills
• Address conflict constructively and privately to build stronger working relationships
• Drive engagement through team member benefits, recognition programs, and celebrations
• Participate in manager and cross-training programs to support leadership growth
• Occasionally perform hands-on duties such as unloading trailers or merchandising as needed.

Benefits

• Competitive pay
• Benefits
• Growth opportunities
• Paid volunteer day annually with an approved organization
• Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management
• Quarterly events supporting finances, relationships, health, and wellness
• Financial assistance for unexpected life events
• FREE financial wellness program for budgeting, debt reduction, and saving

What This Job Offers

• Job Type: Full-time
• Career Level: Manager