Visual Lead - Dumbo

Alo Yoga•Brooklyn, NY

2d•Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. Working closely with Operations and Visual Managers, the role initiates and delegates work and provides feedback to support store operations and team results. Duties involve constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to complete tasks that keep the store clean, safe, inviting, and operating efficiently. The position leads visual execution and operational functions, including shipment, receiving and processing, reverse transfers, sales floor recovery and replenishment, floor-set updates, and supply management. The Visual Lead maintains product presentation, plans visual changes with the management team, follows company direction and timelines, and uses reporting tools to identify and act on opportunities involving product placement, outfitting, and stock levels. As a business and people leader, the Visual Lead partners with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendors, technology, and facilities. The role uses business metrics to support sales-driving strategies, leads by example, supports associate coaching and development, and provides ongoing feedback in partnership with the store leader. The Visual Lead also collaborates with Operations and Sales & Service Leads on cross-functional training and execution of company initiatives, and opens and closes the store in accordance with visual standards.

Requirements

At least 2 years of prior work experience in a client-centric sales environment.
Proven leadership capabilities and excellent decision-making.
Values feedback, is receptive to receiving feedback, and is eager to provide it.
Self-motivated, with a desire to achieve results and excel individually and as part of a team.
Excellent interpersonal and written communication skills.
Aligns with and embodies ALO’s Guiding Principles.
Requires constant movement throughout all areas of the store.
Ability to lift, push, carry, or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
Ability to stand and move for an entire shift.
Full-time employees are expected to be available for opening, closing, and weekend shifts, which may be subject to change, and to work from the week of Black Friday through the first week of January.

Responsibilities

Manage execution of operational functions, including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor-set updates, and supply management.
Maintain strategic product presentation and merchandising through recovery, restocking, destocking, and visual merchandising changes in line with company directives and in partnership with the Visual Manager.
Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
Execute and maintain visual direction from planning through completion in accordance with company expectations, budgets, and timelines.
Use reporting tools with management to identify business opportunities related to product placement, outfitting, and stock levels, and make changes as needed.
Partner with Operations and Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
Use business metrics to support strategies that drive business results.
Assess and fulfill the needs of the business, team, and guests while moving dynamically on the retail floor.
Lead by example and inspire staff in daily operations, guest experience, and visual standards.
Partner with management to coach, guide, and direct Associates, and support recruitment and talent development.
Use company performance tools to evaluate associates and provide ongoing feedback to support individual growth and improvement in partnership with the store leader.
Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead to ensure effective business execution.
Execute company-level operations-focused directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
Open and close the store in accordance with visual standards.
When not assisting guests, take initiative to perform tasks that keep the store clean, safe, inviting, and operating efficiently.

Benefits

Generous ALO employee discount.
Free membership to ALO Wellness Club, including access to streaming fitness and yoga classes.
Competitive medical, dental, and vision plan options.
Free virtual access to mental health providers.
New parent support for employees and dependents.
401(k) with company matching.
Monthly store incentives; Leads may participate in the Monthly Store Incentive bonus program.
Clothing allowance.
Free yoga classes at ALO Sanctuaries in select cities.
Commuter benefits.