Nike -Visual Coach - Market Mall

Retailors NA Limited Partnership•Calgary, AB

11d•Onsite

About The Position

This role is responsible for creating visual impact through mannequins, floor displays, and merchandise presentation to enhance the customer experience. The Visual Coach will analyze sales reports to identify opportunities, execute new initiatives, and maintain sales floor standards. They will also ensure visual equipment meets brand standards and work effectively with the Back of House team. Building and maintaining knowledge of visual merchandise strategies and current trends, as well as training and coaching store athletes on visual standards, are key aspects of this position. Additionally, the role involves monitoring daily operational procedures, communicating company initiatives, providing coaching on sales and customer service, and ensuring compliance with all company policies and regulations, including Health and Safety, Harassment, and Loss Prevention. Support for associate recruitment and opening/closing the store are also part of the responsibilities.

Requirements

Minimum of 2 years experience in a retail leadership role.
Minimum of 2 years experience in Visual Merchandising.
Ability to motivate, train, and coach others to a higher level of success and accountability.
Proficient in Microsoft Office products and retail business systems.
Ability to work weekends, evenings and holidays as needed.

Responsibilities

Create visual impact with mannequins, floor displays and merchandise presentation to enhance the customer experience.
Analyze sales reports to identify sales opportunities through category performance.
Successfully execute new initiatives, floor sets, mannequin changes, promotional set-up.
Accountable for sales floor standards (replenishment, folding standards, size runs etc.).
Maintain & ensure visual equipment meets brand standards (sale signage, shelves, hangers, fixtures etc.).
Work effectively with the Back of House team to create efficiencies in receiving process, effective replenishment, and back stock organization.
Builds and maintains knowledge of visual merchandise strategies and current trends.
Train and coach visual standards to store athletes to maintain visual fundamentals.
Monitor daily operational procedures and ensure the successful operation of the store on the sales floor.
Communicate and execute action plans to Athletes on company initiatives, events, or promotions.
Provide consistent coaching on sales, product knowledge and selling steps to ensure the highest level of customer service and sales.
Role model and empower team to provide a customer-first experience that promotes a sales and service culture.
Conduct coaching sessions with Leads and Athletes to ensure performance expectations are met.
Hold Associates accountable for compliance to all company policies and procedures.
Role model 100% compliance to all Health and Safety, Harassment and Loss Prevention regulations, policies, and procedures.
Ensure compliance in Loss Prevention and Health and Safety measures and hold teams accountable.
Support the recruitment of Associates as needed, including pre-screens and interviews.
Open and close the store following established procedure.