Visual Associate

JCrew•Burlington, MA

About The Position

As a Visual Associate at J.Crew, you will create an inviting store environment through attentive visual merchandising. You will set up window displays and merchandise layouts, maintain promotional signage, and execute floor sets. Working with store management, you will support product placement and daily sales-floor maintenance, keep backstock organized, and help team members learn presentation standards in both the front and back of house. You will use store systems and technology, follow merchandise receiving and handling guidelines, and respond to customers courteously while contributing to an inclusive workplace focused on product passion and exceptional customer experiences.

Requirements

  • Be at least 18 years old.
  • Passionately support the brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Embrace teamwork, flexibility, and courtesy while executing tasks.
  • Innovate and champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Create window displays and merchandise layouts, and keep promotional signage current and organized.
  • Execute organized and timely floor sets.
  • Work with the store management team to understand product placement and perform daily sales-floor maintenance.
  • Keep backstock organized and move relevant products to the sales floor regularly.
  • Comply with merchandise receiving and handling guidelines.
  • Use store systems and technology effectively.
  • Respond to customers as needed with courtesy and respect.
  • Help team members learn presentation standards in the front of house and back of house.
  • Contribute to an inclusive workplace centered on product passion and exceptional customer experiences.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
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