Visual Associate

JCrew•Santa Clara, CA

About The Position

As a Visual Associate at J.Crew, you’ll curate an inviting store environment with meticulous attention to detail. You’ll create compelling window displays and merchandise layouts, maintain promotional signage, and execute organized and timely floor sets. Working with store management, you’ll support product placement and daily sales-floor maintenance, keep backstock organized, and help ensure products are moved to the sales floor regularly. You’ll also help team members learn presentation standards in both front-of-house and back-of-house areas, follow merchandise receiving and handling guidelines, use store systems and technology effectively, and assist customers with courtesy and respect. The role contributes to an inclusive workplace focused on product passion and exceptional customer experiences. The hourly range is $18.70–$22.50.

Requirements

  • Be at least 18 years old.
  • Passionately support the brand, customers, and teams.
  • Stay current with fashion trends and industry developments.
  • Demonstrate teamwork, flexibility, and courtesy when executing tasks.
  • Bring forward new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Create window displays and merchandise layouts, and keep promotional signage current and organized.
  • Execute organized and timely floor sets.
  • Work with the store management team to understand product placement and perform daily sales-floor maintenance.
  • Organize backstock and ensure relevant products are regularly moved to the sales floor.
  • Comply with merchandise receiving and handling guidelines.
  • Use store systems and technology effectively.
  • Respond to customers as needed with courtesy and respect.
  • Help team members learn presentation standards in front-of-house and back-of-house areas.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
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