Seasonal Visitor Services Supervisor- Roxbury Heritage State Park

Commonwealth of Massachusetts • Boston, MA

13h • Onsite

About The Position

The Department of Conservation and Recreation seeks qualified applicants for the positions of Visitor Services Supervisor. The core responsibility of these positions are to provide programming, historical interpretation and environmental education for the visiting public. This is a seasonal position with a start date of 5/16/26 and an end date of 10/31/26. If selected for this position and working less than 90 days, the position will automatically revert to a short-term position, and the salary rate will be discussed during the interview phase.

Requirements

• At least two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or any equivalent combination of the required experience and the substitutions below.
• A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience.

Nice To Haves

• Course work in environmental science, environmental education or related field
• Experience with public speaking
• Effective oral and written communication skills
• Graphic arts
• Computer related skills

Responsibilities

• Manages the day to day interpretive services programs.
• Responsible for daily supervision of programs and tours, staffing the Visitor Center, roving informal interpretation, assisting with community events, and other various duties as assigned.
• Staffing of the Visitor Center.
• Field trip scheduling, coordination, and facilitation.
• Coordination with friends groups and special events, as well as working with other park partners, local non-profits, volunteers, as well as additional stakeholders and agencies.
• Researching, developing, and recording comprehensive Interpretive Program Outlines and Program Narrative Forms within the deadline set by your Regional Interpretive Coordinator.
• Seek DCR approval and maintain an on-going effort to actively market and promote the Park’s interpretive programs.
• Provide information to various media outlets, DCR on-line calendar and develop and distribute program flyers and brochures within the park and community.
• Coordination of weekly natural history programs.
• Working with audiences of all ages, including pre-school age children, families, adults, seniors, as well as school groups and people with disabilities.
• Submit park wide reports and interpretive program reports as required (usually on a weekly, monthly, or end of season basis).
• Must be able to work as part of a team with operations staff and rangers.
• Assist with operations needs (clean bathrooms, sell passes, answer phones, tidying Visitor Center exhibits and displays, litter pick up and other duties as assigned).

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level