Visitation Monitor - Nurturing Center

Salvation Army Careers•Spokane, WA

1d•Onsite

About The Position

Provide supervision for visits at The Salvation Army between children and their parents. Ensure a safe, friendly, and secure environment. This is a part-time, non-exempt position within the Nurturing Center for Children and Families department, reporting to the Nurturing Center Program Manager. The Salvation Army's mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

Requirements

12 Months of experience caring for or supervising children (may include volunteer or internship time, may vary with additional education)
High school diploma or GED
Detail oriented and attention to detail
Self-starter & team player
Ability to work in a fast-paced environment and maintain poise under pressure
Ability and willingness to keep information confidential
Be at least 21 years of age
Able to successfully pass a DCYF and Salvation Army criminal background check
Possess a valid driver’s license
Knowledgeable in the areas of client safety assessment and planning, problem-solving, and crisis intervention
Capable of obtaining within 30 days of employment: CPR/First Aid, Blood Borne Pathogens, HIV/Aids, Mandated Reporter, Fleet Driver, and Child Safety trainings
Able to produce a recent negative TB test
Capable of visual and auditory supervision of children and adults
Excellent written and verbal communication skills
Willing to complete 20 hours of documented training in the areas designated by DCYF for visitation staff
Ability to use a multi-purpose copy machine
Ability to use multi-line phones
Ability to use a desk-top computer and/or laptop
Working knowledge of integrated database applications and ability to use new software programs with basic training
Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Grasp/push/pull files, file cabinet drawers, automobile doors, and reach overhead
Operate a telephone
Operate a desktop/laptop computer
Access and produce information from a computer
Understand written information
Lift/carry 25-40 pounds regularly (moving infant/child car seats in/out of vehicle, etc.)

Responsibilities

Supervise or monitor visitation services at The Salvation Army between DCFS referred children and their parents/relatives or siblings and private/civil cases
Monitor for appropriate interactions and intervene when necessary
Be capable of deescalating situations with visitors who are or become disgruntled or aggressive
Carefully document each visitation using the required forms (database) and communication with all parties
Process all paperwork in the required time frames
Be capable of performing basic clerical duties including filing, typing, copying, faxing, and making phone calls
Communicate effectively with department staff, agency staff, and outside agencies as needed
Drive or ride-a-long to transport children to and from visitations
Report all safety concerns
Function as a team member
Provide direct care to children as needed including toileting, diaper changing, feeding, redirection, etc.
Responsible for set up and upkeep of visitation spaces as needed
Maintain positive interactions with clients
Attend required trainings and staff meetings
Maintain a safe and secure environment for children and families
Maintain strict confidentiality
Follow all policies and procedures