Visit Facilitator, Fairview Range Hibbing Clinic - Primary

Fairview Range•Hibbing, MN

4d•Hybrid

About The Position

Fairview Range is hiring a Visit Facilitator to join their primary care team at the Fairview Range Clinic in Hibbing, MN. The Visit Facilitator is responsible for supporting in-person clinic visits, including capturing vital signs, performing standard rooming, and other duties as assigned during the patient visit. This role captures pertinent medical information from the patient and documents it into the patient’s medical record. This position also helps to ensure the exam rooms are stocked, equipment and supplies are available, and assists with tasks that support the effectiveness and efficiency of the team. Fairview Range provides high-quality healthcare for the entire family, from newborn to geriatric, with a full range of primary and specialty care services. They have clinics in Hibbing, Mountain Iron, and Nashwauk, offering convenient access to care. Through their relationship with M Health Fairview, local primary care providers can extend direct access to physician specialists and advanced services offered by University of Minnesota Physicians. The Mesaba Clinic has over 60 service lines, with primary care including over 20 providers and more than 50 support staff. The care team includes Physicians, Advanced Practice Providers, RN Care Coordinators, RNs, LPNs, MAs, and Patient Access Coordinators. This is a hospital-based clinic system. Fairview Range is looking for individuals to join their team of over 34,000 employees and 5,000+ system providers.

Requirements

High school diploma or equivalent.
1 year customer service experience.

Nice To Haves

Successful completion of Nursing Assistant, Emergency Medical Technician, and/or Health Unit Coordinator program.
Healthcare and customer service experience.

Responsibilities

Preparing patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.
Assisting in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit and applicable health questionnaires.
Capturing vital signs via automatic vital sign machine, gathers patient information via questionnaires and questions populated in patient health record, helping guide patients through the care experience.
Performing EKGs and spirometry and sets up sterile field for procedures.
Preparing exam rooms and stock supplies.
Supporting the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.
Completing visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments.