Vision Center Manager NL 1

Walmart•Post Falls, ID

5d•$25 - $35•Onsite

About The Position

The Vision Center Manager is responsible for driving sales, ensuring excellent customer service, overseeing compliance with company policies, and supervising associates within the Vision Center. This role involves managing merchandise presentation, budgeting, community outreach, and ensuring the quality of eyewear services provided. The manager also plays a key role in associate development, fostering a positive and inclusive work environment, and upholding company values.

Requirements

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

Supervising Associates

Responsibilities

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate pricing, proper signing, and in-stock levels.
Manages budgeting and forecasting sales, and assesses economic trends and community needs.
Models, enforces, and provides direction on customer service approaches and techniques to ensure customer needs and issues are resolved.
Oversees the implementation of community outreach programs and encourages associate participation.
Ensures compliance with company and legal policies, procedures, and regulations for the Vision Center.
Analyzes reports, implements asset protection and safety controls, and oversees safety and quality assurance reviews.
Develops and implements action plans to improve performance and directs associates in executing company programs.
Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, and promoting a belonging mindset.
Ensures the provision of quality eyewear by consulting with and educating members/customers, selecting products, obtaining measurements, verifying prescriptions, and maintaining optical equipment.
Upholds the Company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and suggesting resolutions.
Coordinates and oversees job-related activities and assignments by developing relationships with stakeholders, supporting plans and initiatives, identifying goals, measuring progress, and addressing improvement opportunities.
Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
Works collaboratively, builds strong relationships, and communicates with impact to motivate and influence.
Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considering how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)