Vision Center Manager NL 1

Walmart•Apple Valley, MN

9d•$27 - $37•Onsite

About The Position

The Vision Center Manager is responsible for driving sales, ensuring excellent customer service, overseeing compliance with company policies, and supervising associates within the Vision Center. This role involves managing merchandise presentation, budgeting, community outreach, and ensuring the quality of eyewear services provided. The manager also plays a key role in associate development, fostering a positive and inclusive work environment, and upholding the company's values of integrity, customer service, and excellence.

Requirements

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

Supervising Associates

Responsibilities

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate pricing, proper signing, and in-stock and inventory levels.
Budgets and forecasts sales, and assesses economic trends and community needs.
Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved.
Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community.
Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing reports, implementing asset protection and safety controls, overseeing reviews, and developing action plans.
Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions.
Coordinates, completes, and oversees job-related activities and assignments by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and demonstrating adaptability.
Acts with Integrity by maintaining high standards of integrity, ethics, and compliance, modeling company values, and holding oneself and others accountable.
Serves Customers and Members by delivering results, putting the customer first, and applying business models to plans.
Makes decisions based on data, insights, and analysis, balancing priorities, and considering all stakeholders.
Strives for Excellence by displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging learning from mistakes.
Drives continuous improvements, adopts new technologies and skills, and supports others through change.

Benefits

Medical insurance
Vision insurance
Dental insurance
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)