(USA) Vision Center Manager L3

Walmart•St. Augustine, FL

1d•$35 - $46•Onsite

About The Position

The Vision Center Manager drives sales and oversees operations in the Vision Center, ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, and appropriate in-stock and inventory levels. The manager budgets and forecasts sales and assesses economic trends and community needs. They model and guide Associates in delivering customer and member service, resolving needs, complaints, and issues according to Company guidelines and standards, and support community outreach programs. The role ensures compliance with Company and legal policies, procedures, and regulations. This includes interpreting reports, implementing asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, developing action plans to improve performance, and directing Associates in protecting confidential information and records. The manager hires, trains, mentors, assigns duties, recognizes, and develops Associates while fostering a workplace where people feel they belong. The manager helps ensure quality eyewear by consulting with and educating customers and members, selecting products based on their needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining optical equipment. The position also coordinates and oversees job-related activities, builds stakeholder relationships, supports business initiatives, tracks goals and results, identifies improvement opportunities, and promotes continuous learning and adaptability. It upholds the Open Door Policy and Company policies, mission, values, ethics, and standards of integrity. The position is based at the Walmart Vision Center at 2355 US Highway 1 S, St. Augustine, Florida. The listed hourly wage range is $34.50–$46.00, with annual or quarterly performance bonuses and possible Regional Pay Zone compensation. Walmart describes a broad benefits package, subject to eligibility and plan terms.

Requirements

Completion of 2 or more years of college, or 1 year of retail experience and 1 year of supervisory experience, or 2 years of general work experience including 1 year of optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

Experience supervising Associates.

Responsibilities

Drive Vision Center sales through effective merchandise presentation, pricing, signing, in-stock and inventory levels, sales budgeting and forecasting, and assessment of economic trends and community needs.
Model and guide Associates in customer and member service approaches and techniques to resolve needs, complaints, and issues within Company guidelines and standards.
Oversee and participate in community outreach programs and encourage Associates to serve the community.
Ensure compliance with Company and legal policies, procedures, and regulations, including by analyzing reports, implementing asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, and developing action plans to improve performance.
Direct Associates in protecting confidential information, documentation, and assigned records.
Hire, train, mentor, assign duties to, recognize, and develop Associates; promote a belonging mindset in the workplace.
Ensure the provision of quality eyewear by consulting with and educating customers and members, selecting products based on their needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining optical equipment.
Uphold the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies and procedures, and suggesting resolutions.
Coordinate, complete, and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
Set and communicate goals and objectives, build accountability, measure progress, identify and address improvement opportunities, and demonstrate adaptability and continuous learning.
Implement action plans and provide direction and guidance on applying Company policies, mission, values, ethics, and standards in business processes and practices.
Promote high-performing teams, collaboration, belonging, integrity, customer-first decision-making, data-informed planning, continuous improvement, and learning through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards; annual or quarterly performance bonuses are also described for the position.