Vision Center Manager NL 1

Walmart•Arbutus, MD

6d•$27 - $37•Onsite

About The Position

The Vision Center Manager is responsible for driving sales, ensuring excellent customer service, overseeing compliance with company policies, and supervising associates within the Vision Center. This role involves managing merchandise presentation, budgeting, community outreach, and ensuring the quality of eyewear services. The manager also plays a key role in associate development, fostering a positive and inclusive work environment, and upholding company values.

Requirements

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

Supervising Associates

Responsibilities

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate pricing, proper signing, and in-stock levels.
Manages budgeting and forecasting sales, and assesses economic trends and community needs.
Models, enforces, and provides direction on customer service approaches and techniques to ensure customer needs and issues are resolved.
Oversees the implementation of and participates in community outreach programs.
Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center.
Analyzes and interprets reports, implements and monitors asset protection and safety controls.
Oversees safety, operational, and quality assurance reviews, and develops action plans to improve performance.
Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
Ensures the provision of quality eyewear by consulting with and educating members/customers, selecting products, obtaining measurements, verifying prescriptions, and maintaining optical equipment.
Upholds the Company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and suggesting resolutions.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, and measures progress.
Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models.
Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid by Walmart.
Performance-based bonus awards