(USA) Vision Center Manager NL 3

Walmart•Galesburg, IL

8d•$28 - $43•Onsite

About The Position

The Vision Center Manager is responsible for driving sales, ensuring effective merchandise presentation, managing inventory, and overseeing the daily operations of the Vision Center. This role involves supervising and developing Associates, ensuring compliance with company policies and legal regulations, and providing quality eyewear services to customers. The Manager also plays a key role in community outreach and upholding the company's values and standards.

Requirements

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

Supervising Associates

Responsibilities

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate pricing, proper signing, and in-stock and inventory levels.
Budgets and forecasts sales, and assesses economic trends and community needs.
Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure needs, complaints, and issues are successfully resolved.
Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community.
Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing reports, implementing asset protection and safety controls, overseeing reviews, and developing action plans.
Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions.
Coordinates, completes, and oversees job-related activities and assignments by developing relationships with stakeholders, supporting initiatives, identifying goals, building accountability, and demonstrating adaptability.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considering how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical insurance
Vision insurance
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.