Virtualization Administrator

Digital Consultants, LLC•San Antonio, TX

2d•Onsite

About The Position

Leading with our people, Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job, it’s the Digital family. Digital Consultants is seeking a Virtualization Administrator to support the Tier 1 Help Desk for US Army North, located at Fort Sam Houston, a US Army post in San Antonio, TX. The Tier 1 Help Desk provides local desktop support to approximately 900 users operating approximately 1,500 NIPRNET Computers, 70 multi-function devices (printers), 1,000 wireless devices (smart phones etc.) and various other endpoints. The Help Desk also provides telephonic support to approximately 300 forward stationed users at various locations throughout the United States. The Virtual Administrator provides support for classified (Up to SECRET) to include Commercial Solutions for Classified (CSfC) and Virtual Desktop Interface (VDI/Azure Virtual Desktop (AVD) installation and troubleshooting.

Requirements

Clearance: Active Secret
Education: High School Diploma or equivalent
Certifications: DoD 8570.01-M IAT Level II certification
Over 5 years of experience and have detailed understanding of VMware Virtualization Technology.
Excellent written and verbal skills
Ability to work unsupervised and as member of a team.

Nice To Haves

Desire VMware System Administration (vSphere 7.X, vCenter, vCOPS, SRM)
Have experience with VMWare STIGS in a DOD environment.
Have experience configuring Certificate based logons (CAC).

Responsibilities

Primary escalation engineer for VMware, ESXI and vSphere issues.
Install new applications and helps configure them including web servers, OS, and infrastructure components.
Work on desktop deployments, imaging, troubleshooting and account creations.
Create and manage data backup on external hard drives.
Develop recovery programs in case of any loss due to natural or man-made disasters.
Continuously improve the server's performance by tracking and solving the issues faced by users.
Assists with restorations, application installation, testing, Tier 2 and Tier 3 support, and troubleshooting issues
Analyzes and fixes performance issues related to networking and OS and provides application upgrades
Responsible for configuration management, monitoring, and maintenance of all hosted servers
Provides technical solutions to a wide range of difficult problems
Support surge requirements of 24 hours a day, 7 days a week during key exercises or real-world events.