Virtual Territory Manager (Western Canada)

Inizio Engage

6d•Remote

About The Position

Inizio Engage Canada is seeking an energetic and patient-centric Virtual Territory Manager (VTM) to virtually or telephonically engage with Healthcare Professionals (HCPs) nationally. The role involves representing pharmaceutical partner brands, delivering key messaging, and ensuring client objectives are met or exceeded. This is a fully remote, 6-month contract position with potential for renewal, reporting to the Business Manager, Commercial Services.

Requirements

Bachelor’s degree required, science preferred.
Experience in sales an asset (minimum 1-2 years).
Experience in pharmaceuticals or healthcare industry.
Proven sales track record of goal achievement and ability to analyze sale trends.
Proven record of driving results in a high-growth company environment.
Energetic, self-motivated, and strong interpersonal skills.
Ability to collaborate with internal and external business stakeholders.
Able to prioritize and plan territory coverage.
Business acumen and entrepreneurial skills.
Professionalism, autonomous, and team player.
Excellent customer service and patient centric focused.
Tech and digital savvy, proficient in Microsoft Office.

Responsibilities

Engage with Healthcare Professionals (HCPs) and clinic/pharmacy/hospital stakeholders by placing outbound phone and/or virtual calls on behalf of the client to deliver key selling messages and continuous support to increase product recommendation, sales, and market share.
Deliver key selling messages to HCPs based on client-approved strategy, plan of action (POA), and training, using approved marketing tools and materials.
Plan and execute virtual lunch and learn sessions with target HCPs.
Consistently meet and exceed program-related KPIs, as communicated by the direct manager.
Manage relationships with key influencers and HCPs in the territory to ensure program KPIs are met.
Research territory targets, identify key players, map stakeholders, and generate interest with each interaction.
Assess business opportunities to properly manage territory and meet call activity expectations.
Build rapport with customers through high-quality interactions and by identifying customer and patient needs.
Respond to all customer inquiries in a timely manner.
Capture accurate key information discussed during calls in the Client Relationship Management System (CRM).
Submit call activity daily in the Client Relationship Management System (CRM).
Manage relationships with key influencers, clients, and all Inizio Engage business units through regular touchpoints to ensure program KPIs are delivered and to attain or exceed service goals.
Support with maintaining existing business and promote additional services by providing insights and qualified opportunities to the direct manager, the team, and at times, the client.
Maintain a professional team environment and peer-to-peer communication.
Actively participate in all team and department meetings and trainings.
Actively and professionally participate in any client-led training sessions.
Submit any applicable program-related expenses in an accurate and timely manner, via the Concur expense management system.