Virtual Sales Representative
About The Position
The Virtual Sales Representative (VSR) drives product awareness, adoption, and demand through compliant virtual engagement with healthcare professionals (HCPs) and office staff. The role manages a targeted virtual territory, builds customer relationships, and delivers promotional and educational interactions through phone, video, and digital channels. The ideal candidate is a self-starter who can operate independently, prioritize opportunities, and execute effectively in a performance-driven environment. This is a remote/virtual sales opportunity. The representative works during hours aligned with the time zone of the supported region (EST, CST, MST, or PST). This role supports the Pacific or Central time zone, and candidates are preferred to reside in or work within the assigned time zone. Travel is 5–10% for national meetings or training.
Requirements
- Bachelor’s degree.
- Excellent virtual communication and presentation skills.
- Experience engaging customers via phone, video, or digital platforms.
- Proficiency with CRM and digital engagement tools.
- Strong organizational skills and ability to work independently in a remote environment.
- High integrity and a compliance mindset.
Nice To Haves
- 1–3+ years of pharmaceutical, healthcare, or B2B sales experience.
- Inside or virtual pharmaceutical sales experience.
- GI or specialty experience.
- Strong analytical and planning skills.
- Fluency in one or more additional languages, based on business needs.
- Familiarity with hybrid or virtual commercial models.
Responsibilities
- Execute outbound calls, video engagements, and digital interactions with targeted HCPs and office staff.
- Deliver clear, compelling, and compliant product messaging aligned with customer needs using approved materials.
- Build rapport and establish trust through strong virtual presence and communication.
- Use multiple company-approved digital channels to increase engagement frequency and expand reach.
- Manage a defined list of target accounts and prioritize opportunities to maximize impact.
- Develop and execute compliant call plans aligned with brand strategy.
- Analyze engagement data to refine targeting and execution.
- Meet or exceed call activity expectations, engagement goals, and performance metrics.
- Maintain accurate and timely documentation of customer interactions in CRM systems.
- Manage daily activity efficiently to maximize territory coverage and productivity.
- Follow company policies, procedures, training, and compliance standards.
- Ensure communications are accurate, compliant, and aligned with approved messaging.
- Complete required training and maintain strong clinical and product knowledge.
- Contribute to a culture of accountability, learning, and continuous improvement.
Benefits
- Medical, dental, and vision coverage options with low monthly premiums.
- Roth and Traditional 401(k) savings plan with annual employer match.
- Long-term incentive equity compensation program.
- Employee Stock Purchase Plan (ESPP).
- Comprehensive paid leave programs, including 16 weeks of paid parental leave for all new parents.
- Four-week part-time Bridge-Back-to-Work Program.
- Hybrid and flexible working arrangements.
- Unlimited time off.
- 17 paid company holidays in addition to a year-end winter shutdown period.
- Annual fitness and wellbeing reimbursement.
- Company-provided life and Accidental Death & Dismemberment (AD&D) insurance.
- Company-provided short- and long-term disability benefits.
- Company-funded HSA plan.
- Accident and Hospital Indemnity insurance.
- Employee Assistance Program (EAP).
- Employee recognition program.
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What This Job Offers
Job Type
Full-time
