Full-Time Virtual Receptionist

Ruby Receptionists•Chesapeake, VA

1d•$19 - $21•Onsite

About The Position

At Ruby, we believe that every interaction matters. We help businesses create exceptional first impressions by connecting their callers with people who listen, care, and help things run smoothly. As a Virtual Receptionist, you won't just be answering calls; you'll become an extension of the businesses we serve. Every call is an opportunity to help someone find the right resource, schedule an appointment, or simply feel valued. If you are someone who naturally makes people feel welcome, stays calm in fast-paced environments, and takes pride in delivering outstanding service, this role is the perfect fit for you!

Requirements

A minimum typing speed of 40 WPM (words per minute)
Proficiency navigating multiple software platforms simultaneously
A natural, friendly, and professional communication style
Remains composed and focused when things get busy
Pays close attention to detail and takes ownership of your work
Adapts to different customer needs and takes pride in being a positive representation of a company's reputation

Nice To Haves

Experience in a high-volume call center, customer service, or administrative support is valuable.
Familiarity with tools like Microsoft 365
Ability to communicate fluently in both English and Spanish

Responsibilities

Provide welcoming, professional, and personalized phone support for multiple customers
Answer calls with confidence and create positive experiences for every caller
Schedule appointments, transfer calls, and capture detailed messages
Efficiently multitask across two monitors
Represent each customer's brand with professionalism and attention to detail