Virtual Patient Safety Observer- Care Coordinator Center- FT- Nights- MHS

Memorial Healthcare

7d•Onsite

About The Position

Ensures safety and injury prevention for patients at high risk for falls, elopement, and other at risk behaviors including disruption of treatment through continual visual surveillance via remote monitoring system. First line of action is to verbally redirect the patient from engaging in at risk behavior. If warranted appropriate nursing staff would be contacted if patient requires direct assistance. Knowledgeable and supportive of patient and Memorial Healthcare System (MHS) confidentiality along with related safety policies and procedures.

Requirements

High School Diploma or Equivalent (Required)
Critical thinking skills
High focus and attention to detail
Effectively communicate in English both verbal and written
Decisive judgment
Ability to build and foster positive relationships
Basic computer operation skills
Maintain medical records
Ability to pay strict attention to patient and surrounding environment for any other potential risk factors
Efficient in multitasking and managing the various job duties described
No prior work experience but basic computer knowledge required

Nice To Haves

Previous hospital/clinical/direct patient care experience preferred
Knowledge of medical terminology preferred

Responsibilities

Responsible for timely and accurate documentation of patient activity, interactions, and communication to the clinical team according to policy, protocol and/or standard of work in the electronic medical records.
Responsible for providing through hand-off report utilizing standardized electronic medical review for transition of duties.
Performs continual 24/7 visual and digital 2-way audio surveillance of up to twelve (12) patients, on up to three (3) monitors which communicates directly with assigned patients via observation software.
Consistently communicates with clinical team based on observation feedback of patients and waits for replacement prior to vacating the monitoring station for any reason to ensure constant patient observation remains intact.
Participates in the collaborative identification and reporting of patient safety issues and assures patient environment safety.
Immediately follows the departmental protocol/guidelines and seeks assistance from the clinical team when patient appears to pose a threat to self and others.