Virtual Patient Observer - FT

BJC HealthCare • St. Louis, MO

6h • Onsite

About The Position

This is a great entry-level role in healthcare, providing continuous observation of assigned patients, including high-risk individuals, via video surveillance. The observer verbally redirects patients from engaging in at-risk behaviors and summons the Clinical Team if assistance is required or if the patient is in imminent danger. The role serves as a Patient Safety Companion, remotely observing and assisting in keeping patients safe. The position is full-time, 36 hours a week, day shift from 6:00 am to 6:00 pm, with an every 3rd weekend rotation, and is not a work-from-home position.

Requirements

• High School Diploma or GED
• No Experience

Nice To Haves

• Associate's Degree
• <2 years experience

Responsibilities

• Maintains continuous visual observation of assigned patient(s) at all times on a monitor. Verbally redirects the patient over a digital 2-way audio device, ensures the activation of automated audio alerts in patient care area, and immediately summons the clinical team if the patient requires assistance.
• Participates in the collaborative identification and reporting of patient safety issues and assures patient environment safety. Immediately follows the departmental protocol/guidelines and seeks assistance from the clinical team when patient appears to pose a threat to self and others.
• Participates in hand-off of pertinent assigned patient information/behavior at the beginning and upon completion of a shift. Consistently communicates with clinical team and waits for replacement, prior to vacating the monitoring station for any reason to ensure constant patient observation.
• Provides patient with explanations as necessary, but does not counsel or provide opinions. Communicates effectively with patients and staff while maintaining discretion, courtesy and an understanding of patient privacy. (Protects the dignity of the observed patients).
• Responsible for timely accurate documentation of patient activity, interactions, and communication to the clinical team according to policy, protocol and/or standard of work in designated records.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees