Virtual Observer- Days 7AM-7PM (36 Hours)
About The Position
The Virtual Observer (VO) reports to the Manager of Virtual Health Inpatient and plays a critical role in patient safety by remotely monitoring patients who require continuous observation. The position works from a centralized unit at St. Elizabeth Ft. Thomas Hospital and collaborates with healthcare teams across the system’s hospital campuses. The VO observes patients at risk for falls, confusion, combativeness, or other behaviors and helps keep them safe in their hospital rooms. The role requires respectful, dignified, kind, and empathetic interactions with patients, families, visitors, and employees. The schedule is days, 7:00 AM–7:00 PM, for 36 hours. Starting pay is $15.00 per hour, with shift differential for eligible shifts.
Requirements
- High school diploma or equivalent.
- Strong communication skills.
- Ability to work independently and interdependently and set priorities.
- Ability to accept and adapt to change.
- Basic computer proficiency.
- Previous healthcare experience.
- Familiarity with electronic medical records.
- Strong computer proficiency.
Responsibilities
- Continuously observe assigned high-risk patients’ behavior, mental status, and activities.
- Communicate with and redirect patients to maintain safety until nursing staff arrive if a situation escalates.
- Notify the bedside team of changes or unusual occurrences and identify behaviors requiring intervention.
- Maintain positive communication with patients and remain sensitive and flexible to their individual needs while prioritizing safety.
- Perform scheduled safety checks and document observations and checks appropriately in the medical record.
- Follow applicable policies and protect patient confidentiality; do not discuss patient care with others, including family members.
- Understand the unit layout for emergency needs and recognize when assistance is needed during patient distress.
- Support and maintain a culture of safety and quality.
- Perform other duties as assigned to support effective patient treatment and safety.
Benefits
- Paid training
- Growth opportunities
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 403(b) with match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
