Virtual Monitoring Attendant

Trinity Health • Maywood, IL

2d • Onsite

About The Position

Responsible for assisting the nursing staff in the continuous monitoring of patients requiring close observation via remote camera monitoring. Works cooperatively with the nursing staff and other patient health care personnel to maintain a safe environment and ensure optimal patient safety and comfort. This position works under limited supervision and receives direction and guidance from the Manager of Virtual Monitoring.

Requirements

• Mental capacity to verbally interact with 12-16 active patients in various levels of distress, and maintaining calm, focused demeanor while on duty
• Ability to work 12 hour shifts in a 24/7 healthcare environment
• Ability to work weekends and holidays
• Ability to orally and in writing, report on patient activity, as needed
• Basic Computer skills, and will accompany on the job learning

Nice To Haves

• Experience working in healthcare preferred

Responsibilities

• Continuous visual alertness without distraction of a computer screen containing 12 -16 active patients
• Remain alert to 12 -16 active patients at all times while on duty; anticipates, recognizes and addresses harmful behaviors
• Monitor patient behaviors and movements via closed circuit camera with pan/tilt/zoom capabilities
• Verbally redirect patients over digital 2-way audio device.
• Immediately alerts nursing staff as necessary
• Maintain calm, respectful, empathetic, and professional tone while verbally communicating with patients, staff, and fellow colleagues
• Meet the expectations of nursing staff in order to keep patients safe
• Provide detailed shift-to-shift report on patient activity to colleagues and nursing staff

Benefits

• Pay Range: $16.50 - $22.11 per hour
• Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
• Health and Wellbeing benefits as detailed in the provided URL.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED