Entry Level Virtual Member Care Agent

Globe Life AIL - Lisa Russel•Birmingham, AL

18h•Remote

About The Position

We provide industry-leading financial services designed to help families protect what matters most and build long-term security. Our mission-driven approach allows you to create a meaningful career while making a difference in the lives of others. No prior experience? No problem. We offer comprehensive training, structured mentorship, and ongoing support to set you up for success. Since 2020, we’ve operated in a fully remote environment, giving you the flexibility to build your career from anywhere.

Requirements

No prior experience required
Individuals passionate about helping others
Strong communicators who can simplify complex information
Self-motivated, goal-oriented professionals
Adaptable team players who excel in a remote environment

Responsibilities

Engage with Clients Virtually
Meet with clients via Zoom to understand their goals and recommend tailored solutions.
Develop Expertise in Benefits Solutions
Learn and apply financial strategies that empower clients to make confident decisions.
Build Lasting Relationships
Establish trust through consistent communication, follow-up, and exceptional service.
Stay Ahead of the Industry
Continuously expand your knowledge through training and professional development.
Collaborate Remotely
Work alongside a motivated, supportive team that values growth and accountability.
Communicate with clients via phone and Zoom
Schedule and conduct virtual appointments
Present and explain insurance products clearly and professionally
Assist clients with completing applications
Participate in ongoing training and development