Seasonal, Virtual Instructor

H&R Block

1d•Remote

About The Position

The H&R Block Virtual Instructor is responsible for preparing and facilitating training classes for a variety of virtual courses and students at H&R Block. Qualified candidates will exhibit strong tax preparation, communication, and presentation skills.

Requirements

High school diploma or equivalent
2 years Minimum related work experience
2 years Minimum experience preparing tax returns, including the most recent tax season

Nice To Haves

Two to three years combined experience as a Tax Training School (TTS) instructor
Successful completion of the H&R Block Income Tax Course or equivalent and passing the test with a grade of 70% or better
Successful completion and/or equivalent tax desk experience for all courses they will be teaching
Achieved a level of proficiency using Microsoft Teams and other Microsoft Office Suite programs
Additional state and local requirements may apply

Responsibilities

Attend required instructor training programs to study course design, appropriate teaching techniques and administrative duties associated with teaching the course
Follow all instructor processes and procedure such as instructor verification and other attendance specific requirements
Prepare for class by ensuring that the virtual delivery location is set up, all equipment is properly functioning, and phone/internet is working
Review and utilize all course materials, including Instructor Guides, Participant Guides, handouts, and other teaching aids prior to class to deliver course content as designed including completion of all exercises
Present and facilitate training classes using a variety of techniques such as exercises, case studies, skills practice, along with question-and-answer sessions
Present course content and facilitate the discussion of tax and H&R Block policy and procedures (as required) by drawing on the existing knowledge of students and engaging learners to apply and extend learning
Use a variety of facilitation methods and skills to convey course information
Stimulate and sustain student motivation and engagement through techniques such as whiteboard, polling, Q&A, class exercises and case studies
Use available media to reinforce student learning: Media may include but is not limited to Microsoft Teams, whiteboard, use of software, external websites, and demonstrations
Successfully integrate BlockWorks, Inkling eBooks, Microsoft Forms and other applicable software in course delivery
Record attendance in a timely manner