Virtual Injury Prevention Advisor

Alliance Residential Company•Grand Rapids, MI

3d•$22 - $25•Remote

About The Position

Work-Fit is hiring a Part Time Licensed Athletic Trainer to join our Virtual Provider Team! In this role, you will be assisting the Program Manager to deliver virtual services to our customers. This role will provide a mix of on-call support in addition to completing ergonomic assessments, developing educational programs, supporting other virtual providers and leading occasional customer meetings. We are looking for those with availability Monday-Friday from 11:30am-4:30pm CST to accommodate a regular work shift from 11:30am-4:00pm with a 30-minute buffer to complete any calls that may come through towards the end of a shift. The position is scheduled for 22.5 hours per week. A Work-Fit Virtual Injury Prevention Advisor (Work-Fit VIPA) is directly responsible for exceeding customer expectations by making health personal through the delivery of virtual Work-Fit services to the client.

Requirements

Athletic Trainer must be licensed in state of residency.
Effective written (including proper grammar and spelling) and oral communication skills with individuals.
Ability to manage time to ensure all duties and responsibilities are met on a daily and weekly basis.
Ability to work without direct supervision.
Proficient with Microsoft Outlook, Word, Excel, and PowerPoint.
Comfortable in the delivery of service through a virtual platform including visual presentation of oneself during video interactions and visualizing various work environments such as manufacturing, warehousing, office, and outdoors.
Self-Starter with the ability to work autonomously in a remote office environment.
Availability at least 5 days per week.
Minimum 4.5 hours per day.
Must be immediately available when triage calls come in (must be in a private and uninterrupted environment).
No option to use a virtual background.

Nice To Haves

Schedule flexibility is a plus to cover other open shifts.

Responsibilities

Assisting the Program Manager to deliver virtual services to our customers.
Providing a mix of on-call support.
Completing ergonomic assessments.
Developing educational programs.
Supporting other virtual providers.
Leading occasional customer meetings.
Maintaining a professional work environment in a manner consistent with the Code of Conduct of the Work-Fit Employee.
Understanding and abiding by Work-Fit, and Client Policy and Procedures.
Understanding and working within the structure of the Work-Fit and Client agreed upon Standard Operating Procedure (SOP) Manual which defines the delivery of service at the specified client site.
Documenting all Work-Fit service interactions in the Healthy Roster recordkeeping database in accordance with all Work-Fit record management policies and quality practices.
Making health personal through the delivery of the agreed-upon Scope of Services to the customer in accordance with the SOP.
Remaining current with all policies, credentialing and laws governing professional practice.
Ensuring that the security of sensitive records (hard copy and computerized) is maintained at all times.
Maintaining a work area that is neat, clean and organized in compliance with Work-Fit Remote Work Policy.
Ability to manage technology and troubleshoot issues in an efficient manner.