Virtual Financial Advisor - PNC Wealth Management

PNC•Home Location-CO (COH01), TX

2d•Remote

About The Position

As a Virtual Financial Advisor within PNC's Wealth Management organization, this role is remote within the PNC footprint, subject to approval in select geographic locations. Approved remote work must be conducted from a quiet, secure, and confidential home-based workspace; occasional in-office participation may be required based on business needs. CST/PST availability and bilingual Spanish skills are preferred. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The advisor consults with clients on investment and insurance strategies and financial plans, while growing and retaining an investment and insurance book of business. The role owns the client experience by handling sales and service, identifying opportunities, and making appropriate referrals to internal business partners. The advisor develops client relationships through business development and networking, builds loyalty and share of wallet, and applies product and procedural knowledge to resolve client needs. The role creates and monitors individual financial plans, recommends suitable products and strategies, and provides financial recommendations and guidance. It also coaches and educates branch staff and internal partners, collaborates with branch leadership to achieve investment results, manages referral follow-up and pipeline communication, and complies with applicable laws, regulations, policies, and guidelines. PNC expects employees to focus on customers and to assess and manage risks in accordance with the Enterprise Risk Management Framework. The position is incentive eligible, with incentive payment based on company, business, and/or individual performance. Salary may vary by location and individual qualifications.

Requirements

Typically, a university or college degree and 2 or more years of relevant professional experience; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Bachelor's degree listed under Education.
Demonstrated knowledge, skills, and abilities appropriate to the role.

Nice To Haves

CST/PST availability.
Bilingual Spanish skills.
Client prospecting.
Client relationship building and relationship management.
Credit risk analysis.
Customer engagement.
Financial analysis and financial modeling.
Investment banking.
Public speaking.
Coaching others.
Customer experience management and customer retention.
Effective communication and interpersonal relationships.
Managing multiple priorities.
Prospecting and sales activities.
Selling.

Responsibilities

Consult with clients on investment and insurance strategies and the development of financial plans.
Grow and retain an investment and insurance book of business.
Own the client experience by handling sales and service, identifying sales opportunities, executing opportunities, and making referrals to internal business partners as appropriate.
Acquire, expand, and maintain client relationships through business development and client networking.
Build client loyalty and share of wallet through an exceptional client experience.
Apply product and procedural knowledge to resolve client problems appropriately and efficiently.
Develop and implement investment and insurance strategies for clients and determine suitable products to support them.
Present financial recommendations and guidance, establish plans based on client needs and objectives, monitor plans, and recommend changes as needed.
Coach and educate branch staff and internal business partners to identify investment opportunities and increase investment education and visibility.
Partner with branch managers and/or investment sales associates to lead branch actions toward investment results.
Communicate regularly and effectively with internal and external partners to build relationships and drive referrals.
Meet regularly with branch managers and other internal partners to review business results and pipeline management.
Meet service-level agreements for lead and referral follow-up.
Adhere to applicable laws, regulations, policies, and guidelines.
Focus on customer needs and satisfaction when making business decisions.
Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, for eligible employees.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension plan.
Stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year depending on career level and years of service, subject to eligibility.