Virtual Desktop Infrastructure Administrator

MANTECH • Key West, FL

2d • Onsite

About The Position

MANTECH seeks a motivated, career and customer-oriented Virtual Desktop Infrastructure Administrator to join our team in Key West, FL. This position is on-site 5 days a week. The role involves managing the functionality and efficiency of computer systems, maintaining and deploying VDI thin clients, ensuring patching and security compliance, and troubleshooting VDI-related issues. The administrator will also monitor system performance, gather customer requirements, and deliver solutions.

Requirements

• Bachelor’s degree in relevant field or equivalent experience (High School Diploma and 4 years of additional experience; Associate’s degree and 2 years of additional experience). A master’s degree is equivalent to an additional 2 years of experience and a PhD is equivalent to an additional 4 years of experience.
• 5+ years of direct experience supporting VDI environments
• 10+ years of overall IT experience in system administration or related technical roles
• Experience with VMware Horizon, Citrix, or other major VDI solutions.
• Strong understanding of Windows Server, Active Directory, Group Policy, and networking fundamentals
• Must have an active Secret clearance.
• Must be eligible to obtain and maintain a TS/SCI clearance.

Nice To Haves

• Master’s degree or PhD in Information Technology, Cybersecurity, Computer Science, or related field.
• FSLogix and/or HorizonView Client experience preferred
• VMware Certified Professional (VCP), Citrix Certified Associate (CCA-V), or related certification.
• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Responsibilities

• Manages the functionality and efficiency of a group of computers running on one or more operating systems
• Work side-by-side with the engineer to maintain and deploy VDI thin clients
• Work directly with SCCM/MECM to ensure patching/security compliance is handled and with the Service Desk department to troubleshoot issues with the hardware/software
• Keeping master image and pools update and secured. Implement patches, updates, and configuration changes in coordination with cybersecurity and IT teams
• Interface with the customer, gathering requirements and delivering solutions.
• Troubleshoot VDI-related issues, including user access, performance, connectivity, and software compatibility
• Monitor system performance and usage to identify bottlenecks or failure points and recommend improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level