Virtual Clinician Home Evaluations Nurse Practitioner Full Time - Missouri

CVS Health•Work At Home-Missouri, MO
•$78,331 - $168,714•Remote

About The Position

Signify Health, part of CVS Health®, is hiring full-time, board-certified nurse practitioners to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members. During these Video Visits, you will conduct an approximately 30-minute visit, including a medication and medical history review, allowing time to educate members about their health and answer their questions. The role involves engaging with health plan members primarily online to help close gaps in care. Clinicians will be dedicated to providing Video Visits (“telehealth”) services only and must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background, and the ability to uphold health plan member privacy per CVS Health guidelines. While performing the duties of the job, the employee is regularly required to interact with health plan members remotely, sit, write, operate the computer and phone, speak intelligibly, and hear member responses. Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices. Effective verbal, written, and electronic communication skills are essential, as is the ability to work without direct supervision and practice autonomously. Proficiency with information management and technology is also required.

Requirements

  • Active, unrestricted license(s) in coverage area(s)
  • Board certification (required)
  • Able to obtain and maintain multi-state licenses in coverage area, as required
  • Proficiency with information management and technology
  • Ability to work without direct supervision and practice autonomously
  • Effective verbal, written, and electronic communication skills
  • Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines.

Nice To Haves

  • FNP, AGNP certification preferred for NPs
  • Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred)

Responsibilities

  • Conduct online “Video Visits” with health plan members, working in a private space with adequate internet connection
  • Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month
  • Execute a strong visit completion rate, consistently pacing 220+ completed visits per month
  • Maintain training, affiliation, and compliance with Video Visit requirements (regular training required)
  • Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s)
  • Consistently engage with regular manager, team and clinical meetings
  • Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics
  • Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs)
  • Maintain board certification

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • The security of a base salary plus incentive structure (based on the number of in-home visits completed)
  • Malpractice insurance coverage (during Signify Health-related activities)
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