Virtual Client Support Advisor

AIL•Raleigh, NC

1d•$90,000 - $119,981•Remote

About The Position

AO Globe Life is looking for a Virtual Client Support Advisor to help clients explore insurance coverage options that may support their families during life’s unexpected events. You will connect with prospective clients through warm leads, conduct virtual consultations, and provide education about life, supplemental health, and accident insurance. This role offers an opportunity to build professional communication and client-service skills while working remotely with consistent training, coaching, and mentorship.

Requirements

Excellent verbal, written, and listening skills
Strong customer-service and relationship-building ability
Detail-oriented, dependable, and organized
Comfortable using online systems and virtual communication tools
Self-motivated with strong follow-through
Able to work independently and as part of a collaborative remote team

Responsibilities

Work with prospective clients from company-provided warm leads
Schedule and complete virtual appointments
Conduct needs-based client reviews
Explain available life, accident, and supplemental health insurance options
Answer questions and help clients understand their choices
Follow up professionally and maintain client relationships
Keep organized and accurate client records
Participate in regular training, coaching, and team development

Benefits

100% remote work environment
Warm leads provided
Weekly pay structure
Unlimited earning potential
Medical insurance premium reimbursement
Comprehensive online training and support
Daily coaching and mentorship
Performance incentive programs
No overhead costs
OPEIU Local 277 union representation
Stable career opportunity with a 70-year organization focused on member satisfaction