Virtual Chief Information Officer (vCIO)

Lyra Technology Group•New York City, NY

4d•$130,000 - $145,000•Hybrid

About The Position

Lyra Technology Group is a p rivate e quity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group , we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We are seeking a highly skilled and driven vCIO to join our team. As a vCIO, you will play a pivotal role in driving the strategic IT direction for our clients. You will collaborate with our clients to understand business objectives, assess existing IT infrastructure, and formulate solutions aligned with their organizational goals. This position offers a unique opportunity to work with clients ranging from 20 to 500+ employees in various industries. The vCIO will work closely with the security, technology and project teams to ensure that our clients’ technology and support needs are met with the excellent customer service and technological acumen that are at the core of our mission statement. The vCIO brings excellent communication and relationship building with clients to promote recommended technology changes and improvements, retain clients, mine internal sales opportunities and obtain referrals. Your work as a vCIO has several components:

Requirements

Proven experience as a vCIO or similar role at an MSP or IT consulting company
Experience in leading technology teams
In-depth knowledge of IT systems, infrastructure, and emerging technologies
Knowledge of various server platforms (e.g., Windows Server, Azure Cloud) and virtualization technologies (e.g., VMware, Hyper-V)
Proficiency in designing and scoping network infrastructures
Understanding of routing, switching, firewalls, and other network security components
Expertise in cloud migration strategies and understanding of hybrid cloud environments
Expertise with Microsoft 365 platform, licensing and principals
Strong understanding of cybersecurity principles and risk management
Exceptional communication and interpersonal skills for effective client interactions

Nice To Haves

Familiarity with financial services and/or legal services is a plus
Relevant certifications such as CISSP, CISM, or ITIL is a plus

Responsibilities

Strategic IT Planning Collaborate with clients to understand their business objectives and challenges
Formulate comprehensive IT strategies to address client needs and enhance organizational efficiency
Prepare customized proposals to present to clients
Technology Assessments Conduct thorough assessments of clients' current IT infrastructure and systems
Identify areas for improvement and recommend solutions to optimize technology investments
Risk Management Assess cybersecurity risks and implement measures to enhance data security
Stay abreast of industry trends and regulatory requirements to ensure compliance
Interface with our vCISO to ensure standardization of our security offerings
Vendor Management Evaluate and manage relationships with technology vendors to ensure the delivery of high-quality services
Negotiate contracts and agreements to maximize value for clients
Budgeting and Resource Allocation Work closely with clients to develop and manage IT budgets
Allocate resources efficiently to support technology initiatives and projects
Project Management Oversee the implementation of IT projects, ensuring timely delivery and adherence to quality standards
Provide guidance to project teams and ensure effective communication with clients
Client Relationship Management Build and maintain strong relationships with key clients
Act as a trusted advisor, providing strategic guidance on technology-related matters
Prepare and present quarterly business reviews (QBRs) for select clients.
Track our recommendations as opportunities, present proposals, and ensure clients are aware of risks associated with delaying implementations.