Virtual Chief Information Officer (vCIO)

ONE2ONE Inc.•Lancaster, PA

8d•$100,000 - $125,000•Remote

About The Position

At ONE 2 ONE, we are seeking a Virtual Chief Information Officer (vCIO) who is passionate about helping businesses grow through technology and thrives on connecting IT strategy to real-world business outcomes. The vCIO will serve as a trusted advisor to our clients, blending technical expertise, business acumen, and servant leadership to guide organizations toward success. This role owns the strategic direction, alignment, and success of assigned client accounts, acting as the bridge between business and technology to ensure every IT initiative drives meaningful business impact.

Requirements

Previous experience in a Managed Service Provider (MSP) or recurring revenue environment
Strong understanding of IT frameworks such as ITIL, NIST, or COBIT
Proven success in strategic IT leadership — CIO, IT Director, or senior advisory role preferred
Business-savvy and able to translate technology into ROI and value
Excellent communicator and presenter — equally comfortable with CEOs and technicians
Experienced in sales support and consultative selling
Bachelor’s degree in Information Technology, Business, or a related field

Responsibilities

Strategy, Alignment & Road mapping for clients
Client Relationship Management and retention
Client Sales Growth, Forecasting, and Budgeting
Risk Management & Compliance Oversight
Key Account Leadership for assigned VCIO portfolios
Develop long-term IT strategies and roadmaps aligned with client business goals
Conduct Quarterly Business Reviews (QBRs) and ongoing VCIO sessions
Build and manage IT budgets, lifecycle plans, and technology forecasts
Identify and mitigate security, compliance, and operational risks
Partner with account managers, engineers, and support teams to deliver on strategy
Recommend upgrades, migrations, and standardizations to reduce risk and improve efficiency
Deliver impactful sales presentations and consultative recommendations
Support strategic sales and marketing campaigns; contribute to new business wins
Represent ONE 2 ONE at community events, vendor trainings, and industry conferences