Virtual Chief Information Officer (vCIO)

Visual Edge IT•San Bernardino, CA

4d•$100,000 - $120,000•Remote

About The Position

At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care. With more than two decades of experience and a team of skilled technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success. Job Summary: The Virtual Chief Information Officer (vCIO) serves as a trusted technology advisor for a portfolio of clients, helping organizations align their technology investments with business goals, operational priorities, and long-term growth strategies. This role is responsible for building strategic IT roadmaps, leading executive business reviews, identifying technology and cybersecurity risks, and guiding customers through digital transformation initiatives. The ideal candidate combines strong technical expertise with executive-level communication skills and a consultative mindset that drives business value and long-term customer relationships.

Requirements

Bachelor’s degree in Information Technology, Business, Computer Science, or related field preferred; equivalent professional experience considered
7+ years of experience in IT leadership, managed services, consulting, systems engineering, or technology strategy roles
Strong knowledge of IT infrastructure, networking, cloud platforms (Azure and/or AWS), cybersecurity, and modern workplace technologies
Proven experience conducting executive-level presentations, business reviews, and strategic client engagements
Strong understanding of business technology planning, budgeting, operational alignment, and risk management
Ability to align IT strategy with client business objectives and organizational growth initiatives
Exceptional communication, presentation, and relationship-building skills
Strong consultative mindset with the ability to uncover business challenges and recommend strategic solutions
Experience working within managed services, MSP, or IT services provider environments strongly preferred
Familiarity with cybersecurity frameworks, compliance standards, and risk management best practices including HIPAA, SOC 2, and related standards preferred
Strong organizational and project coordination skills with the ability to manage multiple client relationships simultaneously
Ability to influence stakeholders and build credibility with technical teams, executives, and business leaders
Experience developing technology standards, lifecycle strategies, and IT governance initiatives preferred
Relevant certifications such as ITIL, CISSP, Microsoft Azure, AWS, or related technology certifications preferred

Responsibilities

Serve as the primary strategic technology advisor for assigned client accounts, building trusted long-term relationships with executive stakeholders
Develop and maintain multi-year IT roadmaps aligned with client business objectives, operational goals, budgets, and growth initiatives
Lead Quarterly Business Reviews (QBRs), executive presentations, and strategic planning discussions with client leadership teams
Translate complex technical concepts into clear business outcomes, risk mitigation strategies, and ROI-driven recommendations
Identify opportunities to improve infrastructure performance, cybersecurity posture, operational efficiency, scalability, and end-user experience
Assess client environments to identify technology gaps, risks, compliance concerns, and modernization opportunities
Partner with Sales and Account Management teams to identify growth opportunities and expand client technology solutions and services
Collaborate with Service Delivery, Engineering, and Support teams to ensure successful implementation of strategic initiatives and customer recommendations
Monitor and review KPIs related to infrastructure health, cybersecurity, customer satisfaction, operational performance, and technology utilization
Guide clients through digital transformation initiatives including cloud migration, infrastructure modernization, cybersecurity improvements, and business continuity planning
Recommend technology standards, lifecycle planning, budgeting strategies, and best practices across customer environments
Assist clients in prioritizing IT investments and aligning technology strategy with financial and operational objectives
Maintain awareness of emerging technologies, cybersecurity threats, industry trends, and evolving best practices to provide proactive guidance to clients
Support documentation efforts including strategic roadmaps, technology assessments, risk analyses, and executive reporting
Serve as a strategic escalation point for customer concerns and technology planning discussions