About The Position
Think Research is building a talent pool of physicians, nurse practitioners (NPs) and registered nurses (RNs) to deliver virtual care to patients across Canada. Clinicians may be considered for regular shifts or occasional work as virtual care programs grow. Many clinicians work part-time alongside their existing practice. Think Research’s Virtual Care Program combines its VirtualCare platform with a digital-first clinical model. Teams provide rapid patient triage, virtual consultations and coordinated follow-up by video, phone and secure chat, serving urban, rural and remote communities. Responsibilities vary by profession. Physicians and NPs provide virtual consultations, clinical triage, assessment and ongoing management across primary, urgent and emergency care populations. RNs provide virtual triage and secondary assessments, help determine suitability for virtual care, support patients awaiting consultations, review and escalate diagnostic results, communicate care instructions and coordinate with on-site hospital teams. The work is remote and offers shifts in 4- or 8-hour blocks. Some programs operate from 7 am to 7 pm, seven days a week, and others operate 24/7. Talent pool members may be contacted when a matching opportunity becomes available. Think Research is committed to an inclusive and accessible recruitment experience and will work with applicants who require disability-related accommodation.
Requirements
- Current, unrestricted licence in good standing with the applicable provincial regulatory body, or eligibility to obtain one.
- Recent clinical experience in primary, urgent, emergency or acute care, or in a telehealth or virtual care setting.
- Strong clinical assessment, critical-thinking and time-management skills, and confidence working autonomously within scope of practice.
- Strong communication skills and ability to build trust and rapport with patients who may not be met in person.
- Proficiency with electronic health records and digital health tools.
- Physicians: Certification with the College of Family Physicians of Canada (CFPC) or Fellowship of the Royal College of Physicians of Canada (FRCPC), demonstrated primary care experience, and CMPA coverage.
- Nurse Practitioners: Registration as an NP, recent experience in primary, urgent or emergency care, and appropriate professional liability protection.
- Registered Nurses: 3–5 years of recent experience in an Emergency Department, Urgent Care, ICU, Telehealth or Virtual Care environment.
Nice To Haves
- Physicians: CFPC (EM) or FRCPC (Emergency Medicine) qualification is an asset for the emergency care program.
- Familiarity with systems such as Meditech, OPOR, Altera or Epic.
- Bilingualism in English and French is a strong asset and is required for some provincial programs.
Responsibilities
- Physicians and NPs: Conduct virtual consultations, clinical triage, assessment and ongoing management across primary care, urgent care and emergency care populations.
- Physicians and NPs: Assess, diagnose and treat patients within their scope, and issue prescriptions, laboratory and diagnostic requisitions, and specialist referrals digitally.
- Physicians and NPs: Review abnormal or critical results escalated by the nursing team and determine next steps.
- Physicians and NPs: Provide clinical direction and support to RNs and Health Navigators.
- RNs: Conduct virtual triage and secondary clinical assessments for patients referred through Emergency Departments, Urgent Treatment Centres, and 811 and 911 pathways.
- RNs: Determine whether patients are appropriate for virtual care using established protocols and CTAS guidelines, and redirect patients who need in-person or emergency care.
- RNs: Prepare and support patients while they wait for a virtual appointment with a Physician or NP.
- RNs: Review diagnostic results, action normal results within their scope, and escalate abnormal or critical findings to the covering physician or NP.
- RNs: Contact patients to communicate results and care-plan instructions, and coordinate with on-site hospital teams when patients need diagnostic testing, observation or other ambulatory care.
Benefits
- Remote work from home wherever the clinician is licensed to practise.
- Choice of hours, with shifts offered in 4- or 8-hour blocks.
- Opportunity to work alongside an existing clinical practice.
- VirtualCare platform designed to standardize care and streamline documentation.
- Collaboration with physicians, NPs, RNs and Health Navigators.
- Opportunity for clinicians to provide input on program direction and development.
- Talent pool members are considered for new roles as programs expand.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
