About The Position

The Virtual Care Coordinator is an integral part of a team responsible for supporting virtual patient care activities and promoting patient-focused care within the Mount Sinai Health System. This role involves performing various remote monitoring duties, including patient monitoring for safety and clinical needs, providing support and assistance with hospital-based telemedicine services, and monitoring of hospital environmental status. The Virtual Care Coordinator will collaborate on implementing planned telehealth and remote patient monitoring programs, work with leadership to coordinate training, and participate in the development and execution of telehealth best practices. The role also includes administrative tasks, requiring clear communication and collaboration with the clinical team, patients, Digital Technology Partners, engineering, telehealth platform vendors, and other associated managerial duties. The position shares accountability for clinical quality and safety outcomes.

Requirements

  • Clear communication skills
  • Collaboration skills

Responsibilities

  • Supporting virtual patient care activities
  • Promoting patient-focused care within the Mount Sinai Health System
  • Performing various remote monitoring duties
  • Monitoring patients for safety and clinical needs
  • Providing support and assistance with hospital-based telemedicine services
  • Monitoring of hospital environmental status
  • Collaborating on implementing planned telehealth and remote patient monitoring programs
  • Collaborating with leadership to coordinate training
  • Participating in development and execution of telehealth best practices
  • Performing administrative tasks
  • Communicating and collaborating with clinical team, patients, Digital Technology Partners, engineering, telehealth platform vendors
  • Performing other associated managerial duties
  • Sharing accountability for clinical quality and safety outcomes
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