Virtual Care Coordinator - New York, NY

NavitasPartners • New York, NY

1d • Onsite

About The Position

The Virtual Care Coordinator supports telehealth and remote patient monitoring programs by ensuring efficient operations, patient safety, and high-quality virtual care. This role coordinates between patients, providers, and IT teams while supporting workflow improvements and program performance.

Requirements

• 2–3 years of telehealth, remote monitoring, or patient care experience
• Experience with EMR systems and virtual care platforms
• Strong analytical, multitasking, and problem-solving skills
• Excellent communication and ability to manage patient safety concerns

Nice To Haves

• Experience in telehealth program development and staff training
• Knowledge of healthcare regulations and interdisciplinary collaboration
• Certifications: Not required (preferred if relevant)

Responsibilities

• Coordinate telehealth visits, monitor schedules, and ensure smooth session flow
• Perform remote patient observation and report/escalate clinical concerns
• Track patient data, safety indicators, and document interventions
• Support quality assurance, analyze trends, and improve workflows
• Provide real-time technical support and train staff on telehealth platforms
• Collaborate with clinical, IT, and operational teams
• Maintain reports, metrics, and ensure compliance with privacy standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees