Virtual Care Coordinator (RN) - Part Time - Cardiac Critical Care

Children's National Hospital • Washington, DC

1d • $37 - $62 • Hybrid

About The Position

Children’s National Hospital's partnership with Dubai Health, Al Jalila Children’s Specialty Hospital in the United Arab Emirates (UAE) is a shared commitment to delivering innovative training aimed at improving health outcomes for children throughout the UAE and the world. Both institutions focus on optimizing health IT systems and enhancing patient care efficiency and data management. This includes expanding telehealth services, remote patient monitoring and improving access to specialized pediatric care.

All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC supports the development of RN relationships within the community; specifically, those relationships associated with the health and wellbeing of the community at large.

The Virtual Care Coordinator (RN) supports operations of the BOV Telehealth Command Center at Children's National Hospital. Provides virtual surveillance for patients with critical congenital or acquired heart disease in the CICU at Children's National Hospital, as well as others in remote institutions nationally or internationally. Monitors patient's vital signs, trends from multiple monitoring devices, and alerts bedside teams of concerning trends when appropriate. Coordinates nursing care and services for patients and family members in specific healthcare specialty encounters by telephonic, electronic, in person, and/or by mail. Consults with physicians, and other healthcare providers to resolve health concerns. Incorporates all members of the health care team in the planning and delivery of patient care. Deals successfully with complex clinical problems. Conduct quick assessment of patients through the command center and handle emergency situations appropriately. Demonstrate evidence-based practice through participation in unit projects and activities. Responsible to lead the activities of the patient care delivery team for specific patient population. Provide continuous accountability to assess, plan, implement and evaluate clinical care and ensure that continuity of care is maintained.

Requirements

• Bachelor's Degree in Nursing (Required)
• 5 years nursing experience with a minimum of two (2) years' recent pediatric experience in a comparable setting and a minimum of one (1) year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair/member or comparable jobs (Required)
• Successfully completes the hospital and nursing orientation at CNMC.
• Knowledge of pediatric healthcare standards with related clinical skill competency.
• Strong knowledge of JC and other regulatory agency requirements.
• Demonstrated leadership and management skills.
• Excellent written and verbal communication skills.
• Proven capacity to make critical clinical decisions when appropriate
• Registered Nurse licensure in the state of practice or supervision (Required)

Nice To Haves

• Achieve telehealth and other applicable national certifications.

Responsibilities

• Responds to routine, urgent, and emergent patient issues at CNH Critical Care bedside. Provides follow-up to ensure problem resolution.
• Collects and analyses patient data from remote monitoring and multiple data sources from patients in the CICU at Children’s National Hospital, and others in remote institutions nationally or internationally, as directed by Command Center leadership.
• Communicates with the members of the Command Center and bedside CICU teams to provide safe error-free care during routine and emergent conditions.
• Communicates to the healthcare team and documents patient physiologic health status, concerning trends as appropriate.
• Demonstrate thorough knowledge of the program’s identified top 10 triage/ symptom guidelines and uses available decision support tools in determining evidence-based practices for clinical problems.
• Collaborates with bedside teams to solve clinical patient problems using virtual monitoring and AI tools. Communicates unresolved issues to medical staff or CICU nurse as appropriate.
• Applies existing basic and advanced features in the Command Center, including AI algorithms in use to enhance assessment and documentation during the virtual surveillance activities.
• Participates in expanding the command center care model to other inpatient, ambulatory, and emergency room care models and enhancing AI tools.
• Achieve telehealth and other applicable national certifications.
• Participate in/support Shared Nursing Leadership.
• Contribute to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.
• Participate, contribute to internal/external committees, professional organizations, community activities.
• Accountable to support/participate in the Division of Nursing’s performance improvement process.
• Identify, define, and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice.
• Integrate evidence-based practice and research into practice.
• Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes.
• Plan to consult and collaborate with patients, families, physicians, nurse practitioners, physician assistants and other professional colleagues.
• Involve patients and families in shared decision making; advocate for patient and family; accessing relevant health services.
• Exercise authority and accountability for clinical care for specific patient population and area workflow.
• Develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided.
• Use the nursing process in the clinic setting, at the bedside, and in telehealth services to assess patient problems and concerns; critically analyze and integrate subjective and objective data.
• Provide health education based on the patient /family learning preferences throughout a patient’s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families.
• Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.
• Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns.
• Direct and participate in the development of patient care policies and protocols in order to advise and guide practice.
• Establish and maintain medical equipment and supplies, include a plan to promote safe and effective use of equipment.
• Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep update on the application of health informatics systems such as diagnosis and treatment technology linked to patient care.
• Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost effective and safe manner.
• Responsible to enhance knowledge, skills and abilities in areas in clinical, legal, regulatory and cultural competence associated with patient population and community relevant care.
• Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high-performance team outcomes.
• Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes.
• Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross coverage of other areas providing clinical care when the special needs arise.
• Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly.
• Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNH job descriptions.
• Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution.
• Participate in the peer review for staff.
• Speak up when team members appear to exhibit unsafe behavior or performance
• Continuously validate and verify information needed for decision making or documentation
• Stop in the face of uncertainty and takes time to resolve the situation
• Demonstrate accurate, clear and timely verbal and written communication
• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Benefits

• Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
• Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
• Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
• Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
• Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level