Virtual Call Center Agent

Dynata•USA (Virtual, SC), SC

6d•Remote

About The Position

Join Dynata’s Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! This is a temporary, part-time position, estimated to end November 15th, 2026. Ideal for candidates seeking temporary or supplemental employment! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions. No sales or collections involved! Come Join Our Team

Requirements

Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, MT, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, WV, or WY
Must be 18 years or older (16+ in SC, GA, and TX)
Ability to read and speak clearly
Ability to handle difficult calls in a professional manner
Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
Ability to sit and type for majority of shift
Ability to provide own equipment (laptop, headset, webcam etc.)
Have a dedicated, quiet working space that is free of distractions to conduct business
Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
No Chromebooks - these are not compatible with our systems
8 GB of RAM
64 bit Operating system
1.8GHz CPU or faster with at least 2 cores
An installed anti-virus
Most recently updated version of Chrome browser
Ability to download software to the computer
A personal email address capable of receiving files
10 Mbps download internet access speed, 5 mbps upload speed or higher.
Direct plug-in wired access to the data connection (should be postpaid)
Direct plug-in access for power for computer or laptop
USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset
Working Webcam
Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection
Quiet, noise-free home office space that is free of distractions.
Knowledgeable in using the computer and can navigate.

Nice To Haves

Typing speed of 30 wpm while maintaining accuracy is preferred

Responsibilities

Perform outbound surveys from home with respondents
Accurately record respondent answers
Collect and record opinions for clients to help them make informed business decisions