Virtual Assistant | MTS

Yempo Solutions

16h•Hybrid

About The Position

We have an exciting day shift opportunity available for a Virtual Assistant. Work from home and occasionally in the office. Our Client is a Barcelona-based relocation business helping English-speaking individuals and families move to Spain. They guide clients through every stage of their journey: Decide, Plan, Relocate, and Thrive. Their reputation rests on honest advice, expert guidance, and staying on the hook for the outcome. Their team is small, remote-friendly, and works asynchronously across time zones with clear, documented processes and checklists so you are never left guessing. They value radical honesty, simplicity in systems, and a high level of personal ownership over responsibilities.

Requirements

Proven experience in bookkeeping or financial administration, ideally across more than one entity or jurisdiction.
WordPress Experience: Must be comfortable working in the backend to manage pages, products, or checkout links.
Strong attention to detail: you catch errors, follow checklists completely, and do not cut corners.
Confident written English: you communicate clearly with partners without needing to escalate straightforward queries.
Comfortable working independently within documented systems and processes.
Reliable and proactive: you surface problems early and communicate clearly when decisions are needed.

Nice To Haves

Experience working with CRM or business management tools (Pandle or Go High Level experience is an advantage but not required; full training will be provided).
Experience with specific bookkeeping tools and managing contract or vendor onboarding processes.
Experience working with a remote, founder-led business.
A mindset of "making it simple" and finding the clearest way to manage complicated tasks.

Responsibilities

Bookkeeping and Financial Administration: Maintain accurate, up-to-date bookkeeping across two entities: a UK company (via Pandle) and Spain self-employment, each with its own accounting firm. Review and verify Pandle bank rules monthly, ensuring transactions are correctly categorized. Gather invoices from partners, check them for accuracy, and chase corrections where needed. Process Spain self-employment invoices manually and submit to the Spain accounting firm quarterly. Organize information needed for UK Company quarterly VAT Returns. Own the finance inbox: triage and respond to financial queries, escalating to founders where required. Support partner commission reconciliation, working with automated sales sheets.
Reporting and Partner Operations: Maintain the weekly scorecard with accurate data inputs and produce monthly P&L reports from Pandle. Manage the full partner onboarding process end to end, following documented checklists. Create partner contracts from templates and manage the signature process via digital tools. Use partner information to create products, checkout pages, and sales pages in WordPress using fully templated processes. Maintain partner records in Go High Level (CRM), keeping contact details and pipeline stages current. Respond to partner queries about financial processes, commission timelines, and invoice requirements.
General Operations and Admin: Handle website updates as required, working within documented procedures. Organize occasional travel and accommodation bookings for the founders. Support ad hoc admin tasks as they arise, working independently within clear guidelines. Contribute to keeping SOPs and process documentation current.