VIP Server, High Limit Bar - On Call

Fontainebleau Las Vegas•Las Vegas, NV

11d•Onsite

About The Position

A VIP Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required
Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service
Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests
Strong communication skills to interact effectively with guests and members in a fast-paced environment
Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs
Must meet the legal age requirement for serving alcoholic beverages in your location
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Previous experience as a cocktail server or in a similar guest-facing role preferred

Responsibilities

Welcome guests warmly and provide a friendly and approachable demeanor, engaging in courteous and attentive interactions throughout their visit
Take cocktail and drink orders from guests, accurately inputting them into the system for preparation by the bar staff
Efficiently deliver beverages to guests, ensuring drinks are served promptly and in pristine condition
Suggest premium or specialty cocktails, as well as additional menu items, to enhance the guests' experience and increase sales
Familiarize yourself with the cocktail menu and wine selections, providing insightful recommendations and descriptions to guests
Monitor tables and seating areas, ensuring they are clean, organized, and set up to accommodate guests comfortably
Process cash and credit card transactions accurately and responsibly, following established cash-handling procedures
Respond promptly to guest inquiries, address any concerns, and provide assistance as needed to create a positive experience
Comply with local alcohol service laws and regulations, monitoring guest intoxication levels, and refusing service when necessary
Collaborate with bartenders, bar backs, and other service staff to maintain a smooth flow of service and a cohesive team environment
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary