VIP Gate Host - PS MIA

Extime PS LLC

10h

About The Position

The ideal candidate must feel comfortable in a client-facing role as the first and last impression for our guests and members, possess excellent verbal and nonverbal communication skills, and be able to own a variety of tasks at any given moment. Successful candidates will be warm, professional, flexible, discreet, and make the member or guest the top priority.

Requirements

Previous experience in hospitality and/or airline industry preferred.
Ability to work cohesively and collaboratively as part of a team.
Strong interpersonal and problem-solving abilities.
Ability to work well under pressure in a fast-paced environment.
Experience working with high end clients in a luxury hospitality setting preferred.
Minimum education requirement of High school Diploma/GED.
Driver's License in good standing, active for minimum of 1 year.
Pass a pre-employment drug screening + background check.
Collection of SSN as part of the background check process will be required.
Must be authorized to work in the United States.
PS is a 24-hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts.

Nice To Haves

Previous experience in hospitality and/or airline industry preferred.
Experience working with high end clients in a luxury hospitality setting preferred.

Responsibilities

Monitor and management of our Host booth for the duration of a 10 hour shift, 4 days a week.
Provide Control Room all relevant arrival updates while maintaining a welcoming environment for all members and guests; assuring they are acknowledged in a timely fashion.
Directing of nonmember personnel (TSA, CBP, Valet, etc.) upon arrival at PS in coordination with Control Room.
Ability to focus attention on member needs, remaining calm and courteous at all times.
Face to face client communications while maintaining a "customer service first" mentality.
Cultivate positive relationships with members and guests.
Experience working around confidential and sensitive information.
Prepare reports for the department..
Promote company’s reputation as “best place to work”.

Benefits

Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
401K retirement plan with company matching
Health and Dependent care FSA and HSA with company matching 
Merit-based raises and bonuses
12 PTO Days / 6 Paid Sick Days Prorated Annually.
Monthly health & wellness and cell phone reimbursement.
Paid training
Parental benefits 100% paid up to 6 weeks.
Friends & Family Discounted PS Use.
Tuition Reimbursement.
A great career path with promotion opportunities