Villa Attendant - The Mansion at MGM Grand
About The Position
Step into the world of ultra-luxury at The Mansion at MGM Grand, where personalized service and unforgettable experiences define every stay. As a Mansion Villa Attendant, you'll play a vital role in creating the impeccable environment our guests expect from one of the most exclusive destinations in Las Vegas. From preparing elegant villa accommodations to ensuring every detail is flawlessly maintained, you'll help create a seamless and elevated experience throughout each guest's stay. Your attention to detail, professionalism, and commitment to excellence will provide the comfort, care, and luxury that make every visit exceptional. If you thrive in a luxury environment, take pride in delivering impeccable service, and enjoy creating extraordinary experiences behind the scenes, this is your opportunity to be part of something truly exceptional. You will play a vital role in our mission to own the guest's experience and create WOW memories they will carry with them far beyond their stay with us!
Requirements
- Must be 18 years of age or older
- High School Diploma, GED or equivalent
- Must be able to work various shifts, including weekends and all holidays
Nice To Haves
- Two (2) years of prior relevant Villa Services experience in a hotel and/or resort complex preferred
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
- bilingual highly preferred
Responsibilities
- Maintain the cleanliness of all residential areas, including Mansion Villas, corridors, and the pool deck
- Clean guest rooms, including making beds with fresh linens, dusting, cleaning mirrors and shelves, and arranging furniture properly
- Clean bathrooms by scrubbing sinks, bathtubs, shower walls, shower doors, toilets, and tile floors using proper cleaning chemicals
- Empty trash, pick up debris from floors before vacuuming, and keep all areas clean and orderly
- Deliver requested guest items, such as pillows, towels, cribs, and other amenities, to Mansion Villas
- Fulfill guest requests by coordinating with the Director of Villa Services, Managers, Concierge, Butlers, and other Mansion staff
Benefits
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Free meals in our MGM Grand employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
