Viewpoint Vista Administrator

Hays Electrical Services•Houston, TX

13d•Onsite

About The Position

The Vista Administrator is responsible for the day-to-day administration, configuration, and support of Hays Electrical's Viewpoint Vista ERP system. This role serves as the internal subject matter expert (SME) for Vista, owning system configuration and security while also training and supporting end users across Finance, Operations, and other departments. The Vista Administrator ensures the system runs reliably, data structures remain clean and consistent, and users across the company can work effectively within Vista.

Requirements

3–5+ years of hands-on experience administering Viewpoint Vista, ideally in a construction, electrical contracting, or field-based services environment
Strong understanding of core accounting/financial structures (GL, chart of accounts, job costing, departments/cost centers) and payroll workflows
Working SQL skills, with the ability to write queries to investigate and resolve data issues
Experience with reporting tools such as Crystal Reports and/or SSRS
Experience training end users and creating documentation/procedural guides
Strong troubleshooting and problem-solving skills; proactive and detail-oriented
Excellent communication skills, with the ability to explain technical concepts to non-technical users

Nice To Haves

Bachelor's degree in Information Systems, Business, Accounting, or a related field
Experience administering Vista across multiple companies/entities
Familiarity with Vista integrations (payroll/HR systems, BI/reporting tools such as Power BI)
Experience supporting or participating in an ERP implementation or remediation project

Responsibilities

Manage Vista system configuration, including security roles, user access, and permissions across multiple companies/entities
Maintain and administer core setup areas: GL structure, chart of accounts, departments/cost centers, and company configurations
Monitor system health and performance, troubleshoot issues, and coordinate with Viewpoint support or implementation consultants as needed
Manage workflows, approval hierarchies, and module-specific configurations across AP, AR, Payroll, HRIS, Job Cost, Equipment, Inventory, and Project Management
Lead testing, rollout, and change management for system updates, patches, and enhancements, minimizing disruption to daily operations
Provide tiered (Tier 1–3) troubleshooting and support, resolving day-to-day user issues and escalating complex problems as needed
Support and maintain integrations between Vista and other business systems (payroll/HR, BI/reporting platforms, etc.)
Partner with the Analytics/BI team on data extraction, reporting needs, and resolving data quality issues at the source
Assist in troubleshooting data discrepancies between Vista and downstream reports or systems
Serve as the go-to internal expert on Vista functionality, best practices, and troubleshooting
Develop and deliver training materials and sessions for new and existing users across departments
Provide ongoing end-user support, fielding questions and resolving issues related to day-to-day Vista use
Document standard operating procedures for key Vista workflows and configurations
Act as a liaison between end users and IT/consultants on system issues, enhancement requests, and upgrades
Identify opportunities to improve data structures, workflows, and system efficiency
Partner with Finance, HR, Operations, and leadership to streamline processes across departments
Support remediation and structural improvement initiatives (e.g., chart of accounts cleanup, department/cost-center restructuring)
Develop, audit, and maintain data standards to ensure accuracy and consistency across business units
Stay current on Vista releases, features, and industry best practices for construction ERP administration