Victim Witness Unit Supervisor

City of Boise•Boise, ID

4d•Onsite

About The Position

The Boise Police Department is seeking a Victim Witness Unit Supervisor to lead a dedicated team supporting victims and witnesses through some of the most difficult moments in their lives. This role provides leadership and oversight for the department’s victim-witness services while remaining closely connected to the work - supporting complex cases, guiding crisis response, and ensuring victims understand their rights and have access to the resources they need. The Supervisor leads and develops Victim Witness Coordinators, oversees case assignments and program operations, and works closely with law enforcement, prosecutors, community partners, and other service providers. The ideal candidate brings strong supervisory skills, sound judgment in high-stress situations, and experience working with victims of crime or trauma. This is a 40-hour-per-week position with flexibility to work either four 10-hour days or five 8-hour days. The Supervisor also participates in a rotating on-call schedule to support the unit’s response to critical incidents and urgent victim needs outside of regular business hours. To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Boise.

Requirements

Bachelor’s degree in social work, sociology, psychology or related field and 5 years of experience in crisis intervention and/or working with victims of trauma, including two years of experience in a supervisory role, or an equivalent combination of education and/or experience.
Knowledge of: A victim’s rights and available resources for victims
Objectives of victim-witness programs
The criminal justice system and law enforcement procedures
Principles and practices of applied sociology and psychology
Data collection and analysis and program evaluation techniques
Computer usage including related software
The principles and practices of effective supervision.
Ability to: Establish and maintain effective rapport with a broad range of individuals, including small children
Provide short-term professional counseling
Understand and follow verbal and written directions
Solve problems effectively
Prepare reports with a high degree of accuracy
Respond quickly in a crisis and work effectively under stressful conditions
Communicate effectively in the English language at a level necessary for efficient job performance
Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.
Valid state-issued driver's license.
Applicants must be able to pass: City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
Polygraph Exam
Boise Police Department Criminal Justice Information System Background Check (BPD CJIS)
Drug Free Workplace: In accordance with the City of Boise Drug Free Workplace Regulation, this position is designated as safety sensitive and is subject to testing requirements including Post Offer Applicant Testing, Random Testing, Reasonable Suspicion, Post - Accident, etc.
Applicants will be required to submit to screening for illegal drug use prior to hire.
Appointment to this position is contingent upon a negative pre-employment drug test.
This position is required to work directly with and oversee minors in the absence of their parent or guardian, or work directly with and oversee vulnerable adults in the absence of their caretaker or guardian.

Nice To Haves

Master's degree in social work, sociology, psychology or a related field and seven years of experience working in a social science field, including crisis intervention and resource awareness.
National Organization for Victim Assistance (NOVA) certification.
Licensed Social Worker or Master of Social Work licensure.
NOVA certification within one year of employment.

Responsibilities

Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting and assigning duties; corrects inappropriate actions or behavior through communication and coaching; initiates discipline or termination as needed; and oversees employees or a group.
Compiles, maintains and reviews all reports, time sheets and appropriate documentation for assigned personnel.
Assigns felony case load.
Acts as an advocate for victims ensuring that their needs are addressed within the criminal justice system and community.
Maintains a schedule of trial calendars, the status of cases and all records and files relevant to assigned cases.
Serves as a source of information for clients and other individuals or agencies with need to know information.
Assists attorneys and law enforcement officials in interviews with victims and witnesses by providing interview and psychological support.
Coordinates court appearances and escorts victims to court to provide support.
Prepares victims and witnesses for court processes and other related matters.
Assists with filing victim compensation applications.
Arranges for transportation and return of personal property.
Establishes and maintains a register of referral agencies, referring victims to appropriate community services.
Provides an on-call system in which a coordinator will respond to inquiries and needs at all hours.
Provides immediate support and guidance for all types of crimes involving violence or special circumstances.
Maintains community partnerships and participates in multidisciplinary teams that include local law enforcement agencies and other stakeholders.
Acts as a media liaison at the direction of the Boise Police Department (BPD) Public Information Officer.
Coordinates program operations with other segments of law enforcement and criminal justice system.
Facilitates crisis debriefings for both the public and first responders after traumatic events.
Provides educational presentations and training for law enforcement, victim-witness staff, schools and other criminal justice agencies and community organizations.
Gathers statistical data relevant to the program and provides reports along with a written narrative of program operations.
Conducts research and stays up to date with new laws, programs and national trends related to victims' rights.
Oversees distribution and transfer of cases and monitors their status.
Performs other duties as assigned.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.